Bar Team Leader - Shift Lead & Service Champion

Greeneking; Hyde; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Career development

Discount for family

Employee assistance program

Maternity & paternity policies

Menopause friendly

Greene King Inns discount

Refer a friend incentive

Wagestream

Retail discounts

Job summary

Greene King in Hyde is seeking a Team Leader to guide the shift, ensure service standards, and deliver a memorable customer experience. You’ll lead by example, address issues, and deputise for management during busy periods.

You’ll foster a safe, legal, and clean bar, mentor your team, and promote a warm welcome. Strong English, attention to detail, and the ability to think on your feet are essential to thrive in a fast-paced environment.

Qualifications

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Attention to detail

Leadership

Adaptability

Team player

Customer service

English proficiency

Job description

Greene King in Hyde is seeking a Team Leader to guide the shift, ensure service standards, and deliver a memorable customer experience. You’ll lead by example, address issues, and deputise for management during busy periods.

You’ll foster a safe, legal, and clean bar, mentor your team, and promote a warm welcome. Strong English, attention to detail, and the ability to think on your feet are essential to thrive in a fast-paced environment.