Bar Shift Leader — Exceptional Service & Team Growth

Greeneking; Grimsby; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Career development

Staff discounts 33%

Employee assistance program

Inns & hotels discounts

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

Greene King is seeking a Team Leader to guide the shift, ensuring high standards and keeping customers happy across our pub brands. You will lead by example, deputise for management, and coordinate the team during busy periods to keep service smooth and efficient.

Join us to develop your leadership skills within a supportive team, enjoy competitive pay, and access extensive employee benefits and discounts across Greene King brands.

Qualifications

• A strong focus on customer service and guest experience.
• Ability to lead and motivate a team during shifts.
• Good problem-solving skills to resolve issues quickly.
• Effective communication with team and customers.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Customer service

Team leadership

Problem solving

Communication

Job description

Greene King is seeking a Team Leader to guide the shift, ensuring high standards and keeping customers happy across our pub brands. You will lead by example, deputise for management, and coordinate the team during busy periods to keep service smooth and efficient.

Join us to develop your leadership skills within a supportive team, enjoy competitive pay, and access extensive employee benefits and discounts across Greene King brands.