Bar Team Leader: Lead Shifts, Delight Guests

Sponsor Finder; Greater London; Remote; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

Career progression across Greene King

Discount of 33% for you and 15% for *l

Free Employee Assistance Programme

Enhanced maternity/paternity policies

Menopause Friendly Employer

Discounts 50% at Greene King Inns and

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts up to 30%

Job summary

Greene King is seeking a Team Leader to guide a busy shift, ensuring service standards and customer satisfaction. You’ll lead by example, support the management team, and coordinate staff to keep operations running smoothly while maintaining safety and compliance.

In this role you’ll develop team engagement, deliver a memorable guest experience, and uphold the brand’s service excellence across busy periods. Competitive salary and benefits apply.

Qualifications

• Leads by example to keep standards high and customers happy.
• Deputises for management and resolves issues during shifts.
• Organises and coordinates the team during busy periods to ensure smooth operation.
• Keeps the bar area safe, legal, and clean; handles issues quickly.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Team leadership

Customer service

Operational coordination

English proficiency

Problem solving

Job description

Greene King is seeking a Team Leader to guide a busy shift, ensuring service standards and customer satisfaction. You’ll lead by example, support the management team, and coordinate staff to keep operations running smoothly while maintaining safety and compliance.

In this role you’ll develop team engagement, deliver a memorable guest experience, and uphold the brand’s service excellence across busy periods. Competitive salary and benefits apply.