Bar & Outlet Manager | Lead Service & Profitability

The Belfry Hotel and Resort; Sutton Coldfield; Vor Ort; GBP 32.000 - 39.000; Vollzeit

Benefits dieser Stelle

Onsite parking

Complimentary meals during shifts

Discounts across the resort

Zusammenfassung

The Belfry Hotel & Resort in Sutton Coldfield is seeking an experienced Head of Outlet to lead the day-to-day operations of our high-volume F&B venues, including the Brabazon Bar and adjoining outlets. You will manage a large team, uphold service standards, and deliver exceptional guest experiences.

Partner with kitchen to develop menus, monitor finances, motivate staff, and drive revenue growth while ensuring compliance with health and safety.

Qualifikationen

• Proven experience leading a large volume food & beverage and/or bar outlet.
• Strong leadership skills to guide and motivate a team.
• Ability to think critically, solve problems quickly and act with agility.
• Effective organisation and multitasking skills.

Aufgaben

• Lead the overall outlet and day-to-day operations including managing the team, ensuring high-quality service and guest experience.
• Recruit, train and supervise a large team and management while providing ongoing coaching.
• Build a culture of outstanding customer service and exceed guest expectations.
• Take accountability for financials: budgeting, cost control and profitability.
• Collaborate with kitchen to develop menus aligned with trends and beverages.

Kenntnisse

F&B Leadership

Team leadership

Operations management

Problem solving

Attention to detail

Jobbeschreibung

The Belfry Hotel & Resort in Sutton Coldfield is seeking an experienced Head of Outlet to lead the day-to-day operations of our high-volume F&B venues, including the Brabazon Bar and adjoining outlets. You will manage a large team, uphold service standards, and deliver exceptional guest experiences.

Partner with kitchen to develop menus, monitor finances, motivate staff, and drive revenue growth while ensuring compliance with health and safety.