Bar & Outlet Manager — Lead Large Team, Elevate Guest Experience

The Belfry Hotel & Resort; Birmingham; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Belfry Benefits

Learning & Development

Wellness support

Job summary

The Belfry Hotel & Resort is seeking an experienced leader to head the Outlet and day-to-day operations, supervising a large team and delivering exceptional guest service. You will be accountable for budgeting, cost control, and profitability while coaching staff to uphold the Belfry’s high standards.

You’ll work closely with the kitchen team to refine menus and beverage offerings, ensuring compliance with safety standards and managing stock and supplier relationships in a fast-paced hospitality

Qualifications

• Proven experience leading a large-volume F&B outlet.
• Strong leadership to guide and motivate a team.
• Ability to think critically and solve problems quickly.
• Excellent organizational and multitasking skills.
• Collaborative with a team-oriented approach.
• High attention to detail.
• Genuine passion for food, drink and hospitality.

Responsibilities

• Leading the overall outlet and day-to-day operations including managing the team, ensuring high-quality service, and maintaining a high standard of guest experience.
• Recruiting, training, and supervising a large team and management whilst providing ongoing training and coaching to meet operational goals.
• Building a culture of outstanding customer service setting high standards for service quality and striving to exceed guest expectations.
• Take full accountability for all financial aspects of the outlet, including budgeting, cost control, and maximising profitability.
• Implementing strategies and innovation to improve efficiency and revenue generation.
• Collaborating with the kitchen team to develop menus that align with customer preferences and market trends whilst developing the beverage products and offer.
• Ensuring compliance with all health & safety, licensing and other legal requirements to maintain a safe environment for both guests and customer.
• Overseeing stock control, including monitoring stock levels, minimising waste, and managing supplier relationships.

Skills

F&B leadership

Team leadership

Problem solving

Organization

Collaboration

Attention to detail

Hospitality passion

Job description

The Belfry Hotel & Resort is seeking an experienced leader to head the Outlet and day-to-day operations, supervising a large team and delivering exceptional guest service. You will be accountable for budgeting, cost control, and profitability while coaching staff to uphold the Belfry’s high standards.

You’ll work closely with the kitchen team to refine menus and beverage offerings, ensuring compliance with safety standards and managing stock and supplier relationships in a fast-paced hospitality