Bar & Customer Service Host — Flexible Evenings & Weekends

Tenpin Ltd; Glasgow; Presencial; GBP 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tenpin Treats – Retailer discounts, Sm

Free Bowling for family and friends

Free Food (when working 6 hours or más

Enhanced Maternity, Paternity, Adopton

Medicash Health Care Cash Back Scheme

Employee Assistance Programme

Free counselling

Life assurance – 2 x annual salary

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Descripción de la vacante

Tenpin Ltd. invites applicants for a Customer Service Assistant role in a lively entertainment centre. You will check customers in at reception, answer questions, seize sales opportunities and host individuals and parties. You’ll keep the venue clean and assist with food and drinks service.

You will work efficiently, show initiative and deliver exceptional customer service. A friendly, confident approach and team spirit are essential in this fast-paced environment.

Formación

• Determinación y entusiasmo para trabajar en entorno dinámico.
• A attitude de que nada es demasiado problema.
• Capacidad para ofrecer alto nivel de servicio al cliente y buena comunicación.
• Flexible para trabajar en horarios de noche y fines de semana.
• Ser cercano y servicial con los clientes.
• Organizado y capaz de multitarea.
• Buen trabajo en equipo.
• Beneficios de Tenpin: descuentos, tecnología y otros servicios.

Responsabilidades

• Registrar clientes en recepción y gestionar reservas.
• Ser punto de contacto para preguntas de clientes.
• Detectar oportunidades de venta y promover productos/servicios.
• Hostear a individuos y grupos, mantener el centro limpio y ordenado.
• Preparar y servir comida y bebidas.
• Trabajar con iniciativa y practicar un excelente servicio al cliente.

Conocimientos

Determination and enthusiasm

Customer-focused attitude

Strong communication skills

Flexible evenings and weekends

Approachable and helpful

Organised and able to multi-task

Team player

Tenpin discounts and perks

Free bowling for family and friends

Free food when working 6+ hours

Life assurance and benefits awareness

Long service awards

Recommend a friend scheme

On the spot rewards

Descripción del empleo

Tenpin Ltd. invites applicants for a Customer Service Assistant role in a lively entertainment centre. You will check customers in at reception, answer questions, seize sales opportunities and host individuals and parties. You’ll keep the venue clean and assist with food and drinks service.

You will work efficiently, show initiative and deliver exceptional customer service. A friendly, confident approach and team spirit are essential in this fast-paced environment.