Customer Experience & Events Host — Flexible Evenings & Weekends

Tenpin - Wakefield; Wakefield; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Retailer discounts

Best Doctors

Free Bowling for family and friends

Free Food

Enhanced Maternity, Paternity, Adopção

Medicash Health Care Cash Back Scheme

Employee Assistance Programme

Free counselling

Life assurance – 2 x annual salary

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Job summary

Tenpin - Wakefield is looking for a friendly Customer Service Assistant to join our fun, fast-paced team. You will greet guests, manage bookings, and help create memorable experiences for families and groups across our entertainment centres.

Be confident, energetic and customer-focused with a positive attitude. The role involves evenings and weekend shifts, with full training provided.

Qualifications

• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and multi-task.

Responsibilities

• Provide an excellent customer experience by managing reception bookings and enquiries.
• Identify sales opportunities and host events across Laser Arena, Escape Rooms, karaoke rooms and parties.
• Serve food and drinks and keep the centre clean and welcoming.
• Work across departments to ensure smooth operations and guest satisfaction.

Skills

Customer service

Communication

Flexibility

Teamwork

Job description

Tenpin - Wakefield is looking for a friendly Customer Service Assistant to join our fun, fast-paced team. You will greet guests, manage bookings, and help create memorable experiences for families and groups across our entertainment centres.

Be confident, energetic and customer-focused with a positive attitude. The role involves evenings and weekend shifts, with full training provided.