Bar Assistant

Caledonian Leisure Ltd; Sandown; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company in the UK is seeking a Bar Assistant to enhance customer experience in their bar and restaurant areas. The ideal candidate will have excellent customer service skills and the ability to work collaboratively in a fast-paced environment. Responsibilities include serving food and drink, addressing customer requests, and ensuring cash handling procedures are followed. Benefits include employee discounts, a company pension, and possible live-in accommodation.

Benefits

Employee discounts on holiday products

Company pension

Possible live-in accommodation

Free staff parking

Qualifications

• Proven experience in customer service within hospitality.
• Ability to handle cash and follow till procedures.

Responsibilities

• Serve food and drink in the bar and restaurant area.
• Maintain a friendly presence to address customer requests.
• Upsell products to enhance sales.
• Ensure cash handling procedures are followed.
• Support the smooth operation of the Bar department.

Skills

Excellent customer service skills

Can-do attitude

Self-motivated

Excellent communication skills

Ability to work in a team

Flexibility in work shifts

Job description

Bar Assistant

Caledonian is looking for exceptional individuals aspiring to excel in the hospitality industry operating all year-round.

Key Job Responsibilities

• Help serve food and drink in the bar and restaurant area whilst adhering to company standards and giving excellent customer service.
• Have a visible presence within the hotel to ensure all customer requests are dealt with in a friendly and efficient manner.
• To up sell products where possible.
• Ensure all cash, charge, float and till procedures are carried out in accordance with Company Policy.
• To assist and positively contribute to the smooth running of the Bar department.
• To perform all reasonable requests by Management.

About you

• Have excellent customer service skills.
• Demonstrate a can-do attitude.
• Demonstrate self-motivation and ability to work in a fast-paced work environment.
• Have excellent communication skills with a collaborative approach to colleagues and customers.
• Ability to work in a team.
• Ability to work a flexible shift pattern.

Benefits

• Significant employee discounts on companies own holiday products.
• Company pension
• Possible Live-in accommodation
• Free staff parking – hotel specific

About us

The hotel is part of the Caledonian Hotel Collection. You would be joining a business which excels in provision of holidays and short breaks, one of the leading holiday companies in the UK.

At Caledonian we recognise that the success of our business depends on our people and delivering a quality product. We understand that developing and supporting our people to deliver this quality is important and key to our success.

We believe in involving our people in decision-making and product improvement, we encourage all our team members to raise any suggestions or ideas to help us achieve our goals.

Your enthusiasm, contribution and commitment will be highly valued when you become a part of the wider Caledonian team.

Diversity & Inclusion

We actively promote a culture of diversity and inclusion, fostering an environment where every individual’s unique perspective and talent is valued and respected.