Bar And Waiting Team Member

J.W. Lees & Co.; Northwich; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Profit share bonus

30% food and drinks discount

50% off on-shift food

Hotel discount

Wellbeing support

Career development

Maternity/paternity/adoption support

JW BenefitHub discounts

Résumé du poste

JW Lees in Northwich is seeking Bar and Waiting Team Members to deliver friendly, best-in-class service in a busy pub. You’ll engage customers, upsell drinks and food, and contribute to a warm, team‑driven environment.

The Kingfisher, Northwich offers competitive pay with tips, a profit share, 30% food and drink discount for you and your friends, wellbeing support and clear opportunities to grow within JW Lees.

Qualifications

• Customer service excellence tailored to each guest.
• Collaborative team support and reliability.
• Knowledge of beers and brewing background.
• Confidence in recommending food and drinks to guests.

Responsabilités

• You will be totally focused on our customers, providing best in class customer service and tailoring your service to suit the customer
• Supporting your teammates in all areas, helping out wherever needed. We are a family
• Know everything about our beers – we are a brewery and proud of it
• Be confident in recommending food and drink to our customers. We want brand ambassadors!
• Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!

Connaissances

Customer service

Teamwork

Beer knowledge

Food and drink recommendations

Hospitality mindset

Description du poste

Bar and Waiting Team Member Vacancy

The Kingfisher, Northwich is a vibrant pub at the heart of Northwich, offering great food, quality drinks, and a warm welcome to every guest. We're looking for passionate and enthusiastic individuals to join our team and help deliver exceptional hospitality in a busy, friendly environment where no two days are the same.

What we offer our Bar and Waiting Team Members:

• Competitive pay plus cash tips and tronc (that’s your card tips that are paid into
  your bank)
• Annual profit share bonus, ensuring you share in the success of
  the company
• 30% discount on food and drink across our pubs, inns and hotels
  for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• 24 hour confidential wellbeing support, plus counselling
  provided by the Licenced Trade Charity
• Great opportunities to grow in your role and progress your
  career with our internal and external development programmes
• Enhanced maternity, paternity and adoption policies
• Access to JW BenefitHub, giving you access to a huge range of
  high street and online discounts

What a Bar and Waiting Team Member does at JW Lees:

• You will be totally focused on our customers, providing best in class customer service and tailoring your service to suit the customer
• Supporting your teammates in all areas, helping out wherever needed. We are a family
• Know everything about our beers – we are a brewery and proud of it
• Be confident in recommending food and drink to our customers. We want brand ambassadors!
• Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud - Savvy - Honest - Passionate - Personal - Together