Bar and Waiting Team Member

Trearddur Bay Hotel; Trearddur; Presencial; GBP 12.000 - 15.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tips & tronc

Profit sharing

Food discount 30%

Shift discount 50%

Hotel stay discounts

Wellbeing support

Career development

Enhanced parental policies

JW BenefitHub discounts

Descripción de la vacante

JW Lees is seeking a Bar and Waiting Team Member to join a lively team at a historic brewery with 150 pubs, inns and hotels.

You will provide excellent customer service, support teammates, and share your passion for beer and food, helping guests enjoy memorable experiences in a welcoming environment.

Formación

• Customer-focused service delivery
• Willingness to support teammates across areas
• Enthusiasm for beer, food and hospitality
• Proactive, friendly, and personable approach

Responsabilidades

• Focus on delivering best in class customer service and tailor service to the customer
• Support teammates and work as part of a family
• Know our beers and proudly represent the brewery
• Confidently recommend food and drink to customers as brand ambassadors
• Previous hospitality experience isn’t essential but being proactive and passionate helps

Conocimientos

Customer service

Teamwork

Ambassador for brand

Hospitality passion

Proactive

Descripción del empleo

Bar and Waiting Team Member Vacancy

We arelooking forBar and Waiting Team Membersto join ourfabulous team.

What we offer our Bar and Waiting Team Members:

• Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
• Annual profit share bonus, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
• Great opportunities to grow in your role and progress your career with our internal and external development programmes
• Enhanced maternity, paternity and adoption policies
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Bar and Waiting Team Memberdoes at JW Lees:

• You will be totally focused on our customers, providing best in class customer service and tailoring your service to suit the customer
• Supporting your teammates in all areas, helping out wherever needed. We are a family
• Know everything about our beers – we are a brewery and proud of it
• Be confident in recommending food and drink to our customers. We want brand ambassadors!
• Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart ofeverything we do: Proud - Savvy - Honest - Passionate - Personal - Together

Compensation: Minimum Wage