Bar And Waiting Team Member

J.W. Lees & Co.; Frodsham; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Competitive pay + tips

Profit share bonus

30% discount on food and drink

50% off food on shift

Discounted hotels and inns

Wellbeing support

Development programmes

Enhanced parental policies

JW BenefitHub discounts

Résumé du poste

JW Lees in the North West of England is seeking Bar and Waiting Team Members to join our friendly pubs, inns and hotels. You’ll deliver best-in-class service, tailor interactions to each guest and show enthusiasm for our beers and menu.

Previous hospitality experience isn’t essential; a proactive, helpful attitude and a passion for customer care will shine. You’ll benefit from competitive pay with tips, discount perks, wellbeing support and development opportunities across the group.

Qualifications

• Customer service mindset and friendly, proactive approach.
• Willingness to learn about beer and food pairings.
• Team player with positive attitude.

Responsabilités

• Provide best in class customer service.
• Support teammates across all pub areas.
• Know our beers and menu to recommend pairings.
• Assist with tasks as needed to keep the service smooth.

Description du poste

Bar and Waiting Team Member Vacancy

We are looking for Bar and Waiting Team Members to join our fabulous team.

What we offer our Bar and Waiting Team Members:

• Competitive pay plus cash tips and tronc (that’s your card tips that are paid into
  your bank)
• Annual profit share bonus, ensuring you share in the success of
  the company
• 30% discount on food and drink across our pubs, inns and hotels
  for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• 24 hour confidential wellbeing support, plus counselling
  provided by the Licenced Trade Charity
• Great opportunities to grow in your role and progress your
  career with our internal and external development programmes
• Enhanced maternity, paternity and adoption policies
• Access to JW BenefitHub, giving you access to a huge range of
  high street and online discounts

What a Bar and Waiting Team Member does at JW Lees:

• You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
• Supporting your teammates in all areas, helping out wherever needed. We are a family
• Know everything about our beers – we are a brewery and proud of it
• Be confident in recommending food and drink to our customers. We want brand ambassadors!
• Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud - Savvy - Honest - Passionate - Personal - Together