Bar And Waiting Team Member

J.W. Lees & Co.; Lymm; Sur place; GBP 12 000 - 18 000; Plein temps

Avantages offerts par ce poste

Food & drink discounts

On-shift 50% off

Hotel stays discount

Tips share

Profit share

Wellbeing support

Career progression

BenefitHub discounts

Résumé du poste

JW Lees & Co. is seeking Bar and Waiting Team Members to join our team. You will be focused on delivering exceptional customer service, knowing our beers, and helping guests choose food and drinks.

We offer substantial discounts, profit sharing, wellbeing support, and opportunities to grow within the company. Previous hospitality experience isn’t essential, but drive and enthusiasm for hospitality are valued.

Qualifications

• Hospitality experience is not essential but a proactive, friendly and attentive approach is ideal.
• You will focus on delivering best-in-class customer service and tailor your service to the guest.
• Know your beers and be confident in recommending food and drink to customers.

Responsabilités

• Deliver excellent customer service and tailor service to each guest.
• Support teammates and help out wherever needed.
• Know our beers and be a proud brand ambassador for JW Lees.
• Confidently recommend food and drinks to customers and engage with guests.

Connaissances

Customer service

Teamwork

Beer knowledge

Proactive attitude

Description du poste

Bar and Waiting Team Member Vacancy

We are looking for Bar and Waiting Team Members to join our fabulous team.

What we offer our Bar and Waiting Team Members:

• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• A fair share of tips
• Annual profit share, ensuring you share in the success of the company
• Wellbeing support with our Employee Assistant Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Bar and Waiting Team Member does at JW Lees:

• You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
• Supporting your teammates in all areas, helping out wherever needed. We are a family
• Know everything about our beers – we are a brewery and proud of it
• Be confident in recommending food and drink to our customers. We want brand ambassadors!
• Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud - Savvy - Honest - Passionate - Personal - Together