Bar and Waiting Team Member

Kingfisher; Northwich; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Profit share

Food discount 30%

On-shift discount

Hotel discounts

Wellbeing support

Career progression

Parental leave

JW BenefitHub

Job summary

The Kingfisher Northwich is seeking a Bar and Waiting Team Member to deliver high-quality service in a busy pub environment. Join a vibrant team and help ensure guests have an excellent experience with every visit.

We offer competitive pay with cash tips and tronc, annual profit share, generous food and drink discounts, and opportunities for career progression within JW Lees.

Qualifications

• No prior hospitality experience required.
• Proactive, passionate about hospitality and willing to learn.

Responsibilities

• Provide best in class customer service tailored to each customer.
• Support teammates and contribute as part of a family.
• Know everything about our beers and brewery; be a brand ambassador.
• Confidently recommend food and drinks to customers.
• Demonstrate enthusiasm and passion for hospitality.

Skills

Customer service

Teamwork

Beers knowledge

Proactive attitude

Job description

Bar and Waiting Team Member Vacancy

The Kingfisher, Northwich is a vibrant pub at the heart of Northwich, offering great food, quality drinks, and a warm welcome to every guest. We're looking for passionate and enthusiastic individuals to join our team and help deliver exceptional hospitality in a busy, friendly environment where no two days are the same.

What we offer our Bar and Waiting Team Members:

• Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
• Annual profit share bonus, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
• Great opportunities to grow in your role and progress your career with our internal and external development programmes
• Enhanced maternity, paternity and adoption policies
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Bar and Waiting Team Memberdoes at JW Lees:

• You will be totally focused on our customers, providing best in class customer service and tailoring your service to suit the customer
• Supporting your teammates in all areas, helping out wherever needed. We are a family
• Know everything about our beers – we are a brewery and proud of it
• Be confident in recommending food and drink to our customers. We want brand ambassadors!
• Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heartofeverything we do:

Proud - Savvy - Honest - Passionate - Personal - Together

Compensation: Minimum Wage