Bar and Waiting Team Member - Spread Eagle Hotel

J.W. Lees & Co.; Lymm; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

30% discount on food and drink

50% off food on shift

Discounted hotel stays

Tips and profit share

Employee wellbeing programme

Career progression

JW BenefitHub discounts

Job summary

JW Lees is seeking a Bar and Waiting Team Member to join our pubs and inns across the North West. You will focus on delivering exceptional customer service, suggesting beers and menu items, and helping create memorable experiences for guests.

Previous hospitality experience isn’t essential; being proactive, supportive and passionate about hospitality will help you thrive in a family-like team environment. Health and wellbeing support, tips, and progression opportunities are part of the package.

Qualifications

• Previous hospitality experience isn’t essential, but being proactive, supportive and passionate about hospitality is.
• Strong customer service mindset and teamwork.

Responsibilities

• Totally focused on customers, delivering best-in-class service and tailoring the experience to each guest.
• Support teammates in all areas, helping out wherever needed; we are a family.
• Know our beers well—we are a brewery and proud of it.
• Recommend food and drink confidently to customers; be brand ambassadors.

Job description

Bar and Waiting Team Member Vacancy

We arelooking forBar and Waiting Team Membersto join ourfabulous team.

What we offer our Bar and Waiting Team Members:

• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• A fair share of tips
• Annual profit share, ensuring you share in the success of the company
• Wellbeing support with our Employee Assistant Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Bar and Waiting Team Memberdoes at JW Lees:

• You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
• Supporting your teammates in all areas, helping out wherever needed. We are a family
• Know everything about our beers – we are a brewery and proud of it
• Be confident in recommending food and drink to our customers. We want brand ambassadors!
• Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heartofeverything we do:

Proud - Savvy - Honest - Passionate - Personal - Together