Bar and Waiting Team Member

Halfway House; Greater Manchester, Clayton Green; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Cash tips and tronc

Profit sharing bonus

Food & drink discount (30%) for you &

50% off food on shift

Hotel/inn stays discount

Wellbeing support (Licenced Trade)

Career development programmes

Enhanced parental policies

JW BenefitHub discounts

Job summary

JW Lees is hiring a Bar and Waiting Team Member in the Greater Manchester area. You’ll deliver excellent customer service, engage with guests, and support teammates in a family-like environment. Knowledge of beers will help you upsell food and drinks and build brand ambassadors among customers.

No prior experience is required, just a proactive, supportive attitude and a genuine passion for hospitality. Competitive pay with tips, discounts, wellbeing support, and development opportunities are

Qualifications

• Customer focused hospitality mindset.
• Be proactive and supportive.
• Passionate about beer and hospitality.

Responsibilities

• You will be totally focused on our customers, providing best in class customer service and tailoring your service to suit the customer
• Supporting your teammates in all areas, helping out wherever needed. We are a family
• Know everything about our beers – we are a brewery and proud of it
• Be confident in recommending food and drink to our customers. We want brand ambassadors!
• Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!

Job description

Bar and Waiting Team Member Vacancy

We arelooking forBar and Waiting Team Membersto join ourfabulous team.

What we offer our Bar and Waiting Team Members:

• Competitive pay plus cash tips and tronc (that’s your card tips that are paid intoyour bank)
• Annual profit share bonus, ensuring you share in the success ofthe company
• 30% discount on food and drink across our pubs, inns and hotelsfor you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• 24 hour confidential wellbeing support, plus counsellingprovided by the Licenced Trade Charity
• Great opportunities to grow in your role and progress yourcareer with our internal and external development programmes
• Enhanced maternity, paternity and adoption policies
• Access to JW BenefitHub, giving you access to a huge range ofhigh street and online discounts

What a Bar and Waiting Team Memberdoes at JW Lees:

• You will be totally focused on our customers, providing best in class customer service and tailoring your service to suit the customer
• Supporting your teammates in all areas, helping out wherever needed. We are a family
• Know everything about our beers – we are a brewery and proud of it
• Be confident in recommending food and drink to our customers. We want brand ambassadors!
• Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud - Savvy - Honest - Passionate - Personal - Together

Compensation: Minimum Wage