Bar and Waiting Team Member

Duke of Gloucester; Crewe; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Tips and bonus

Profit sharing

30% food discount

50% off on shift

Hotel discounts

Wellbeing support

Development programmes

Parental leave policies

JW BenefitHub discounts

Job summary

JW Lees in Crewe is seeking a Bar and Waiting Team Member to deliver warm, friendly service to customers, help create memorable experiences, and represent our brewery proudly.

No prior experience required, but enthusiasm for hospitality, teamwork, and a willingness to learn are important. We offer competitive pay with tips, wellbeing support, staff discounts, and development opportunities.

Qualifications

• You will be totally focused on customers, providing best-in-class service
• Supporting teammates in all areas; we are a family
• Know everything about our beers – we are a brewery and proud of it
• Be confident in recommending food and drink to customers

Responsibilities

• You will be totally focused on our customers, providing best in class customer service.
• Supporting your teammates in all areas, helping out wherever needed. We are a family
• Know everything about our beers – we are a brewery and proud of it
• Be confident in recommending food and drink to our customers. We want brand ambassadors!
• Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!

Job description

Bar and Waiting Team Member Vacancy

We arelooking forBar and Waiting Team Membersto join ourfabulous team.

What we offer our Bar and Waiting Team Members:

• Competitive pay plus cash tips and tronc (that’s your card tips that are paid intoyour bank)
• Annual profit share bonus, ensuring you share in the success ofthe company
• 30% discount on food and drink across our pubs, inns and hotelsfor you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• 24 hour confidential wellbeing support, plus counsellingprovided by the Licenced Trade Charity
• Great opportunities to grow in your role and progress yourcareer with our internal and external development programmes
• Enhanced maternity, paternity and adoption policies
• Access to JW BenefitHub, giving you access to a huge range ofhigh street and online discounts

What a Bar and Waiting Team Memberdoes at JW Lees:

• You will be totally focused on our customers, providing best in class customer service and tailoring your service to suit the customer
• Supporting your teammates in all areas, helping out wherever needed. We are a family
• Know everything about our beers – we are a brewery and proud of it
• Be confident in recommending food and drink to our customers. We want brand ambassadors!
• Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud - Savvy - Honest - Passionate - Personal - Together

Compensation: Minimum Wage