Bar and Waiting Team Leader

St Austell Brewery; Falmouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A hospitality company in Falmouth is seeking an experienced team leader to support their team in delivering exceptional service in a vibrant inn. Ideal candidates will have a passion for customer service and experience in bar or waiting roles. The role offers opportunities for progression and a supportive team environment, alongside various perks and discounts.

Benefits

30% off food and drink

50% off overnight stays

Great training opportunities

Paid time off to volunteer

Family-friendly working conditions

Qualifications

• Experience as a bar or waiting team member.
• Ability to lead and manage a team.
• Passion for delivering excellent customer experiences.

Responsibilities

• Ensure shift runs smoothly.
• Be a role model for the team.
• Support team members in their roles.

Skills

Team leadership

Customer service

Communication

Job description

CAPTION: Job details

Details

• Posting date: 22 September 2025
• Salary: Not specified
• Additional salary information: Up to £13.21 per hour
• Hours: Full time
• Closing date: 21 October 2025
• Location: Falmouth, England, TR11 3HH
• Company: St Austell Brewery Ltd
• Job type: Permanent
• Job reference: 2550625

Summary

The Chain Locker sits along Falmouth's historic quayside. This 16th-century inn is a perfectly placed scenic hub that enjoys all this vibrant town has to offer.

Work overlooking the spectacular natural beauty of the Carrick Roads sailing waters and Falmouth's harbour. The Chain Locker has golden beaches, tranquil creeks, and the buzz of the town on its doorstep.

Are you already an experienced bar or waiting team member looking for an opportunity to progress or working as a supervisor or team leader and considering a new challenge? Join our team and you'll be supporting passionate people who do much more than serve and pour.

What we offer

• 30% off food and drink and 50% off overnight stays in our pubs
• £150 towards a stay in one of our pubs
• Discount scheme across hundreds of retailers
• Great training and opportunities to progress
• Meal provided for shifts over 6 hours (up to the value of £10)
• Family-friendly, flexible working
• Paid time off to volunteer

Our Team Leaders

• You're passionate about working with your team to deliver excellence
• You take responsibility, ensuring your shift runs smoothly
• You're a role model for your team, sharing your enthusiasm and knowledge

We'd love you to join our family!

Additional info

St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working.

Early applications are encouraged as we'll review applications throughout the recruitment process and reserve the right to close the advert at any time. Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won't be accepted, nor the fees associated with them.