Bar and Waiting Staff

Marston's PLC; Hereford; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading pub company in Hereford is seeking Bar and Waiting Staff to join their vibrant team. Ideal candidates will excel in customer service, contribute to a welcoming atmosphere, and enjoy flexible working hours. This position offers competitive pay, career development opportunities, and a variety of employee benefits, including discounts and training programs. Join a team that creates memorable experiences while advancing your hospitality skills.

Benefits

30% off at all pubs, restaurants, and hotels

£4.50 meal deal during shift

Apprenticeship programmes

Performance-related bonuses

Qualifications

• Reliable and effective in a team environment.
• Ability to provide exceptional service to guests.
• Open to learning and personal development.

Responsibilities

• Provide excellent customer service to create memorable guest experiences.
• Take orders and serve food and drinks efficiently.
• Maintain a welcoming pub atmosphere.

Skills

Customer service

Teamwork

Communication

Upselling

Job description

Bar and Waiting Staff

Location: Hereford

Salary: Up to £13

Hours: 25hrs per week. Reliable hours contract and flexible/part‑time hours.

Progression opportunities, Privilege card discount, Marston's Rewards.

We're on the lookout for new Bar and Waiting teammates to join our team! New to hospitality? You won’t be for long! The Bar and Waiting teams are at the heart of it all, mastering the best pint and delivering delicious, quality food. It’s about creating happy, memorable moments that leave our guests coming back for more.

What you’ll do

• Be the face of our pubs, creating and maintaining a vibrant and welcoming atmosphere.
• Take orders, serve and upsell our fantastic food and drinks.
• Provide brilliant customer service.
• Support the wider team wherever needed.
• Gain people, marketing and operational skills while getting paid.
• Be encouraged to progress in your role and achieve a long‑term career (if that’s what you want).

Career development

Whether you want to progress your skills and become an expert, develop and seek the next level up, or explore wider opportunities across pubs, hotels and the pub support centre, we have a range of career pathways.

Benefits

• 30% off at all our pubs, restaurants and hotels.
• Reliable hours contract.
• £4.50 meal deal during shift.
• Flexible and part‑time hours to work around family or higher education.
• High street, online discounts and cashback offers.
• Apprenticeship programmes.
• Friendly and lively atmosphere with passionate teammates.
• Well‑being support from Licensed Trade Charity.
• Accommodation optional on‑site.
• Award‑winning local pub company, named among UK Top 100 employers and #1 in the pub sector for 2025.
• Performance‑related bonus schemes for management, operations and sales; discretionary company bonus for support‑centre teams.
• Competitive salaries.
• Long‑service rewards for loyalty with awards for key anniversaries.
• Food and drink: 30% privilege card discount and £4.50 meal deal.
• Company contributory pension scheme for salaried roles and auto‑enrolment for hourly roles.
• Private healthcare scheme access for some roles.
• High‑street discount: range of high‑street, online discounts and cashback offers.
• Employee discount: 30% off Marston's food and hotel stays.
• Training and development: extensive apprenticeship offer, dedicated L&D teams and e‑learning platforms.

How to apply

• Give yourself 20 minutes.
• Have your CV ready to upload.
• Double‑check your contact details.

Cock of Tupsley, Hereford, HR1 1UT.

View on a map.