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Banking Customer Advisor — Growth, Training & Benefits

Metro Bank Plc

Eastbourne

On-site

GBP 25,000 - 30,000

Full time

Today
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Job summary

A leading UK bank in Eastbourne is seeking a Banking Representative to deliver exceptional customer service and support. The role involves engaging with customers, understanding their needs, and working as part of a dynamic team. Candidates should possess strong relationship-building skills and a keen attention to detail. Comprehensive training will be provided to succeed in this full-time position, with opportunities for career advancement.

Benefits

Competitive salary
Discretionary annual bonus
Generous holiday allowance
Attractive pension scheme
Healthcare
Life assurance
Colleague discounts
Extensive training
Internal opportunities for career advancement

Qualifications

  • Ability to build effective customer relationships in a fast-paced environment.
  • Maintain meticulous attention to detail, even under pressure.
  • Profound understanding of risks associated with the role.
  • Proficient in computer skills, including Microsoft Office.
  • Experience in customer service queries is essential.

Responsibilities

  • Provide exceptional customer service and understand product suitability.
  • Work as part of a team and prioritize tasks against changing demands.
  • Stay compliant with training and regulatory requirements.

Skills

Customer relationship building
Attention to detail
Risk understanding
Computer skills
Customer service experience

Tools

Microsoft Office
Job description
A leading UK bank in Eastbourne is seeking a Banking Representative to deliver exceptional customer service and support. The role involves engaging with customers, understanding their needs, and working as part of a dynamic team. Candidates should possess strong relationship-building skills and a keen attention to detail. Comprehensive training will be provided to succeed in this full-time position, with opportunities for career advancement.
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