Banking Customer Advisor — Growth, Training & Benefits

Metro Bank Plc; Eastbourne; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading UK bank in Eastbourne is seeking a Banking Representative to deliver exceptional customer service and support. The role involves engaging with customers, understanding their needs, and working as part of a dynamic team. Candidates should possess strong relationship-building skills and a keen attention to detail. Comprehensive training will be provided to succeed in this full-time position, with opportunities for career advancement.

Benefits

Competitive salary

Discretionary annual bonus

Generous holiday allowance

Attractive pension scheme

Healthcare

Life assurance

Colleague discounts

Extensive training

Internal opportunities for career advancement

Qualifications

• Ability to build effective customer relationships in a fast-paced environment.
• Maintain meticulous attention to detail, even under pressure.
• Profound understanding of risks associated with the role.
• Proficient in computer skills, including Microsoft Office.
• Experience in customer service queries is essential.

Responsibilities

• Provide exceptional customer service and understand product suitability.
• Work as part of a team and prioritize tasks against changing demands.
• Stay compliant with training and regulatory requirements.

Skills

Customer relationship building

Attention to detail

Risk understanding

Computer skills

Customer service experience

Tools

Microsoft Office

Job description

A leading UK bank in Eastbourne is seeking a Banking Representative to deliver exceptional customer service and support. The role involves engaging with customers, understanding their needs, and working as part of a dynamic team. Candidates should possess strong relationship-building skills and a keen attention to detail. Comprehensive training will be provided to succeed in this full-time position, with opportunities for career advancement.