Bank Senior Housekeeper Telford or Shrewsbury

NHS; Shrewsbury; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading healthcare provider in the UK is looking for a Bank Senior Housekeeper to join their Facilities Services Team. The role involves maintaining high cleaning standards in patient areas, operating cleaning equipment, and assisting with laundry and meal services. Candidates should be enthusiastic and able to work as part of a team. This position offers various working hours between 6am and 8pm, competitive pay, and opportunities for career development.

Benefits

Opportunities for flexible working

In-house training and coaching support

Qualifications

• Previous experience in a similar role is an advantage.
• Passionate about providing excellent service.
• Strong communication skills required.

Responsibilities

• Maintain cleanliness and hygiene across wards.
• Operate mechanical cleaning equipment.
• Assist with laundry and catering duties.

Skills

Cleaning standards maintenance

Teamwork

Use of cleaning equipment

Basic knowledge of chemicals

Tools

Floor scrubber

Vacuum cleaner

Job description

Bank Senior Housekeeper Telford or Shrewsbury

Closing date: 01 December 2025

Hours: Various hours between 6am and 8pm Monday‑Friday

Location and Pay: Telford or Shrewsbury area – £12.51 PH

We do not accept CVs. Applications will only be considered if made via the website.

This vacancy may close early if a sufficient number of applications are received.

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

An exciting opportunity has arisen to join a busy Facilities Services Team within the Directorate of Facilities and Estates. The post holder will be responsible for a full range of housekeeping duties which may include working on wards and in service user and staff areas.

The Person

Applications are invited from enthusiastic, energetic and highly motivated individuals who are passionate about providing a customer focused and efficient service. The skills we value the most in our staff are: dedicated to providing and maintaining high standards; working well as part of a team to achieve shared goals; having an exemplary standard of personal conduct, positive attitudes and behaviour.

Facilities and Estates Shared Services

The role is based within the Directorate of Facilities and Estates which provides a wide range of services to its Host Trust and Partners within Staffordshire, Stoke‑on‑Trent, Shropshire and Telford & Wrekin.

Main duties of the job

The post holder will provide a range of housekeeping duties that will include:

• Maintaining the required standard of cleaning services following the correct procedure and frequencies.
• Undertaking a variety of cleaning duties in line with the ward/area/location cleaning schedules (may include operating specialist equipment).
• Carrying out specialist cleaning and one‑off cleaning duties in line with supervisors’ requirements.
• Ensuring that there is a general, pleasant and well‑maintained environment for service users.

Skills and Experience

Full training will be given for the role however; previous experience in a similar role would be an advantage, as would previous NHS experience. Candidates should meet all the essential aspects of the Person Specification which can be found at the rear of the Job Description.

About us

Midlands Partnership University NHS Foundation Trust is an award winning organisation with over 9 000 employees. We are one of the largest integrated Health and Social Care providers, covering services across North & South Staffordshire, Shropshire, Hampshire, Buckinghamshire, Isle of Wight and Essex.

We pride ourselves on the services provided to support the well‑being of all of our employees both physically and mentally and offer counselling support and lifestyle information. Opportunities for flexible working are also available depending on the role.

We encourage career development provided by in‑house training programmes and coaching support.

As part of our strong commitment to equality, diversity and inclusion, we welcome applications from candidates who meet the specific criteria, regardless of race, gender, religion, sexual orientation, age, physical and/or mental disability or offending background.

We are embedding values‑based and inclusive recruitment practices to ensure that all applicants, from any backgrounds, have an equal chance of success in achieving a role with us.

Job responsibilities

Job Details

Job Title: Facilities Assistant (Housekeeping)

Band: 2

Department: Housekeeping Services

Reports To: Housekeeping Supervisor

Accountable To: Facilities Manager

Job Purpose: The Housekeeping staff provide a clean and safe environment to our patients, visitors and staff ensuring that a high standard of cleanliness in line with National Cleaning Standards, infection control and health and safety are met and maintained. The post holder will be expected to work as part of the wider Housekeeping team, providing an integrated and flexible service, and as such may sometimes be required to undertake duties within other areas of the Hotel Services Department should the needs of the service demand it.

Main Duties and Responsibilities:

• Maintain the required standard of cleaning services following the correct procedure and frequencies.
• Undertake a variety of cleaning duties in line with the ward/area/location cleaning schedules.
• Operate mechanical cleaning equipment.
• Replenish disposables and consumables.
• Safely and correctly store cleaning chemicals and equipment.
• Carry out specialist cleaning and one‑off cleaning duties in line with service requirements.
• Assist with laundry duties as and when required.
• Ward based catering duties to ensure in conjunction with nursing staff that service users are provided with appropriate meals (where applicable).
• Support the supervisor on a day to day basis.
• Support the induction and training of other employees.
• Comment on Housekeeping policies and procedures.
• Work in a team of housekeeping staff as required, assisting with training and guidance.
• Complete own timesheets.
• Respond to tasks that may arise in an emergency and times of staff shortage.
• Flexible working within a team.
• Monitor and maintain stock levels, including keeping appropriate records.
• Take part in cleanliness audits and follow up action as required.
• Take a personal duty of care for all equipment that is used on a day to day basis as part of the role.
• Report any misuse of, or faulty equipment to the appropriate person.
• Open and lock buildings and set alarms ensuring our premises are secure at the end of the day.

Systems and equipment (non‑exhaustive): floor scrubber, Rotowash, buffer, vacuum cleaner, steamers.

Decisions and Judgements: The postholder does not have any responsibility for staff. The postholder will be responsible for organising their work to ensure that all tasks are completed. The postholder will work within established procedures/practices with supervision available for reference. The postholder will follow policies in own role and may be required to comment, but has no responsibility for service development. The postholder will be required to assess situations that present themselves and determine an appropriate course of action from a choice of options, e.g. fault finding on equipment such as a vacuum cleaner.

Communication and Relationships: Assist with induction and training of new starters, apprentices, trainees, work colleagues, managers, contractors (in line with the level of role, training and experience). The postholder will provide general non‑clinical advice, guidance, or ancillary services directly to patients, clients, relatives or carers. Communicate with patients, on a regular basis, some of whom may have communication difficulties.

Physical Demands of the Job: The postholder will be required to use equipment essential to the role, e.g. floor scrubbing equipment. Physical effort required for the role will be moderate for several short periods during a shift.

Most challenging/difficult parts of the job: The postholder will encounter some exposure to hazards during the working shift. The postholder may occasionally be exposed to emotional or distressing circumstances, e.g. deaths on wards.

Person Specification

Experience

• Experience of working in the NHS.

Skills

• Basic knowledge of chemicals and cleaning products.
• Broad knowledge of specialist cleaning techniques and equipment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Midlands Partnership NHS Foundation Trust