BANK Personal Assistant to two Directors | Croydon Health Services NHS Trust

Croydon Health Services; City Of London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A local health service provider in London is seeking a Personal Assistant to support two Directors. The role requires excellent organisational, communication, and interpersonal skills, as well as the ability to manage diaries and correspondence. Experience in complex organisations like the NHS is preferable. This position offers the opportunity to work in a dynamic environment with exposure to high-level portfolios.

Qualifications

• Experience working within NHS or similarly complex organisations is desirable.
• Professionalism and a positive, solution-focused attitude are essential.
• Ability to pick up new information quickly and manage tasks with minimal oversight.

Responsibilities

• Manage the Directors' diaries and email inbox, prioritising tasks.
• Respond to all incoming correspondence and draft responses.
• Produce letters, memos, presentations, and reports.
• Organise internal and external meetings and events.

Skills

Organisational skills

Communication skills

Interpersonal skills

Diary management

Stakeholder liaison

Job description

Overview

BANK Personal Assistant to two Directors - Band 5

Full Time

Are you a highly organised and proactive individual with excellent communication and interpersonal skills?

If so, we are looking for you to join our team as a Personal Assistant (PA) to two Directors. As a PA, you will play a vital role in supporting the Directors and the wider Executive Team. You will be responsible for a wide range of administrative tasks, including managing the Directors' diaries, responding to correspondence, and producing presentations and reports. You will also be expected to work collaboratively with other PAs and Directors to ensure that everyone is supported and that the team achieves its goals.

• Band: 5 (interim appointment with potential to develop into a substantive role)
• Location: Primarily on-site at Croydon (with up to 1 day per week working from home)
• Contract: Interim (length to be confirmed)

Proposed Interview Date - TBC

Responsibilities

• Manage the Directors' diaries and email inbox, prioritising tasks and ensuring efficient use of time.
• Respond to all incoming correspondence and draft responses on behalf of the Directors.
• Produce a variety of documents, including letters, memos, presentations, and reports.
• Provide an effective interface with a range of internal and external stakeholders.
• Manage staff complaints as applicable on behalf of the Director.
• Organise internal and external meetings and events.

Note: Candidates are encouraged to refer to the attached Job Description for further details regarding specific responsibilities and qualifications required for this role.

About Croydon Trust

Croydon is a trailblazer in integration to join-up the health and care services available for local people and breakdown barriers between professional teams to make the most of our workforce and expertise.

The Trust runs two hospitals, north and south of the borough. Its main campus, Croydon University Hospital, is home to the borough’s only Emergency Department and often receives more ambulances than many major trauma centres.

The hospital provides more than 100 specialist services, including 24/7 maternity care.

An ongoing investment programme is also transforming the facilities available, with a dedicated new children’s unit and multi-million pound intensive care unit opening in 2023.

The Trust has one of the most diverse workforce profiles in the capital, with more than half of its staff from a Black, Asian or Minority Ethnic groups – almost twice the national average – reflecting the diverse communities it cares for. At the same time, the Trust is increasing its role as an anchor intuition at the heart of its local community. As the borough’s largest employer, this includes supporting local business through kick-starters and apprenticeships to increase employment, and working with local universities to train the next generation of health and care workers in Croydon.

Qualifications and qualities

• Strong organisational and diary management skills across multiple senior leaders
• Ability to pick up new information quickly and manage tasks with minimal oversight
• Professionalism and a positive, solution-focused attitude
• Confidence in liaising with senior stakeholders and teams
• Experience working within NHS or similarly complex organisations is desirable

This is an excellent opportunity for an experienced PA to work at the heart of the organisation with exposure to two high-profile portfolios.

This advert closes on Tuesday 30 Sep 2025.