Bank Healthcare Support Workers

University Hospitals Dorset NHS Foundation Trust; Hurn; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading healthcare provider in the UK is seeking Bank Healthcare Support Workers to provide compassionate and safe care to patients with complex needs across multiple sites. Applicants should have a minimum of 6 months experience in healthcare and be willing to learn enhanced care skills. This position offers flexibility in shifts and the opportunity for permanent roles. Suitable candidates will contribute effectively under the guidance of healthcare professionals, maintaining high documentation standards.

Benefits

Weekly pay

NHS Pension

Choice of available shifts

Qualifications

• Minimum 6 months experience as a Healthcare Support Worker in an acute hospital environment.
• Willingness to upskill and attend Mandatory Induction Programme.
• Ability to provide dignified and compassionate care for patients.

Responsibilities

• Support patients with complex needs and Enhanced Therapeutic Observation Care.
• Maintain high standards of documentation.
• Work under supervision of a registered healthcare professional.

Skills

Enhanced Care Skills

Compassionate care

Patient safety

Teamwork

Communication

Job description

Bank Healthcare Support Workers (HCSW)

University Hospitals Dorset is currently looking to onboard Bank Healthcare Support Workers (HCSW) with a willingness to upskill or have experience in supporting some of our patients with complex needs (Enhanced Care Skills) across our sites in Bournemouth, Christchurch and Poole.

Benefits

• The opportunity to apply for permanent roles
• Choice of available shifts
• Weekly pay
• NHS Pension, Care Certificate or working towards completion
• A minimum of 6 months experience working as a Healthcare Support Worker in an acute hospital environment or 1 year Nursing/Care Home experience

Please use the supporting evidence section of your application to demonstrate how you meet the above requirements.

Successful candidates will work as an effective member of the team under the supervision and direction of a registered health care professional, providing dignified, compassionate and safe care for patients, ensuring high standards of documentation are maintained.

These duties will vary from speciality to speciality and include Enhanced Therapeutic Observation Care such as baywatching a cohort of patients, 1:1 arm's length, falls risks, dementia, mental health support. In some cases, this could include working with children and young people right through to older people.

Successful candidates must be available to attend a Mandatory Induction Programme (terms & conditions apply) which consists of TWO FULL CONSECUTIVE WEEKS (Monday to Friday) plus up to 2 additional days of enhanced Care Training.

Interview is subject to successful completion of numeracy & literacy.

Interview Dates: 12th January 2026 All Day.

About University Hospitals Dorset

We are a three site acute trust with 'university hospital' status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £500m transformation programme is well on the way to delivering state‑of‑the‑art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you'll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we're also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.

Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands. This advert may be closed early if sufficient applications are received.

COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.

Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.