Bank Healthcare Support Worker (Enhanced Skills)

University Hospitals Dorset NHS Foundation Trust; England; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading healthcare provider in England seeks Bank Healthcare Support Workers to support patients with complex needs. The role requires a minimum of 6 months experience as a Healthcare Support Worker in an acute hospital environment. Successful candidates will receive weekly pay and must be willing to attend a Mandatory Induction Programme. This position offers the opportunity to apply for permanent roles and work flexible shifts.

Benefits

Opportunity to apply for permanent roles

Choice of available shifts

Weekly pay

Qualifications

• Minimum of 6 months experience as a Healthcare Support Worker in an acute hospital environment.
• Willingness to attend a Mandatory Induction Programme.
• Short courses to undertake patient and clinical care duties.

Responsibilities

• Provide dignified and compassionate care for patients.
• Work under the supervision of a registered health care professional.
• Maintain high standards of documentation.

Skills

Experience working with complex needs

Basic food handling

Good standard of numeracy and literacy

Education

Care Certificate or working towards completion

Completion of competency-based care certificate

Job description

Go back University Hospitals Dorset NHS Foundation Trust

Bank Healthcare Support Worker (Enhanced Skills)

The closing date is 04 January 2026

University Hospitals Dorset is currently looking to onboard Bank Healthcare Support Workers (HCSW) with a willingness to upskill or have experience in supporting some of our patients with complex needs (Enhanced Care Skills) across our sites in Bournemouth, Christchurch and Poole. Benefits include:

• The opportunity to apply for permanent roles
• Choice of available shifts
• Weekly pay

Main duties of the job

You must have:

• Care Certificate or working towards completion
• a minimum of 6 months experience working as a Healthcare Support Worker in an acute hospital environment or 1 year Nursing/Care Home experience.

Please use the supporting evidence section of your application to demonstrate how you meet the above requirements.

Successful applicants will work as an effective member of the team under the supervision and direction of a registered health care professional, providing dignified, compassionate and safe care for patients, ensuring high standards of documentation are maintained.

These duties will vary from speciality to speciality and include Enhanced Therapeutic Observation Care such as baywatching a cohort of patients, 1:1 arm's length, falls risks, dementia, mental health support. In some cases, this could include working with children and young people right through to older people.

Successful candidates must be available to attend a Mandatory Induction Programme (terms & conditions apply) which consists of TWO FULL CONSECUTIVE WEEKS (Monday to Friday) plus up to 2 additional days of enhanced Care Training.

Interview is subject to successful completion of numeracy & literacy.

Interview Dates: 12th January 2026 All Day

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person Specification

Experience

• Minimum of 6 months experience of working as a Healthcare Support Worker in an acute hospital environment or 1 year Nursing/Care Home experience in the UK within the last 24 months.
• Experience of working with public
• Basic food handling

Qualifications

• Completion of a competency-based care certificate including workbook
• Good standard of numeracy and literacy
• Short courses to undertake patient and clinical care duties

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Dorset NHS Foundation Trust