Bank Administrator

Spire Healthcare Ltd; Harrogate; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Harrogate is seeking a Bank Administrator for a flexible, zero-hour contract role. This position involves providing administrative support across the clinic while ensuring patients receive exceptional service. The ideal candidate should have experience in customer service and be organized, comfortable in a fast-paced environment. Benefits include competitive pay, free uniform, and access to the company pension scheme. Apply today if you are motivated and have the requisite skills.

Benefits

Competitive salary

Free onsite car park

Access to pension scheme

Free uniform

Free DBS

Opportunities for further training

Qualifications

• Experience in customer service, reception, or administration is highly desired.
• Previous experience in a face-to-face customer service environment preferable.
• Must be organized, accurate and comfortable in a fast-paced environment.

Responsibilities

• Provide administrative support and concierge services across the clinic.
• Deliver high standard of customer service and patient focus.
• Handle enquiries from patients and staff efficiently and courteously.
• Maintain confidentiality and exercise discretion with information.
• Perform various clerical duties.

Skills

Customer service

Reception

Administration

Communication

Team player

Job description

Bank Administrator | Harrogate Clinic | Full Time | 0 Hour Flexible working | Multiple shifts

This is a Bank role which is a 0-hour contract and you will be covering annual leave and Sickness etc. Below is the hours you could possibly work.

8 -4, 10.30 - 6.30, 12 - 8 Mon to Fri; 8 - 2.30 Saturday

Spire Healthcare is one of the UK's leading independent hospital groups and the largest in terms of revenue, with 39 hospitals and eight clinics across England, Wales and Scotland.

Our Spire Clinics deliver a specific range of lower risk outpatient and day case treatments (all on a local anaesthetic basis), which provides faster care for day case patients. The Clinical specialities include Ophthalmology, Dermatology, Gynaecology and Orthopaedics

The responsibilities of this role will include :

• In this pivotal role you will provide administrative support across the clinic in addition to concierge services to ensure our patients receive the 5 star care they deserve.
• Be welcoming, patient focused and deliver a high standard of customer service
• To deal with enquiries from patients, staff and visitors in a courteous, timely and efficient manner. This may be by face to face or telephone.
• To practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient / consultant and staff information.
• To undertake various clerical duties

The Ideal candidate will have :

• Experience in customer service, reception and / or administration is highly desired
• Previous experience in a face-to-face customer service environment preferable (Healthcare, Retail, Hospitality)
• Someone who is highly organised, accurate and comfortable working in a fast-paced environment
• Must be a good communicator, a team player and have good computer literacy

Benefits

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to :

• Bank colleagues are paid weekly
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
• Save an average of £50 per month with our free onsite car park
• Access to Spire Healthcare pension
• Free uniform
• Free DBS
• Full induction, including mandatory training updates
• Opportunities for further training and progression into permanent posts
• Knowledge, support and guidance through your recruitment journey from Spire's specialist resourcing team.

Spire Healthcare is committed to creating an environment that will attract, retain and motivate its people. We are an equal opportunities employer, committed to the health and well-being of all our colleagues and consultants. We firmly believe that it is our people that make the business successful and everyone should have the opportunity to work in a motivated team, free from discrimination on any grounds.

We therefore, are keen to receive and review applications from all candidates of under-represented groups who feel they offer the requisite skills.

If you feel you could apply your experience to this exciting role and are motivated by the opportunity, then please apply today.