Band 6 MHSPA Crisis Care Practitioner( Nurse)

West London NHS Trust; Southall; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Southall is seeking a Crisis Care Practitioner to join their team. You will assess individuals in mental health crises, collaborate with emergency services, and manage referrals to prevent unnecessary hospital admissions. The role demands excellent communication and teamwork skills, along with the ability to work under pressure within a 24-hour rota system. Ideal candidates will have experience in crisis intervention and a commitment to providing quality care. The organization prides itself on diversity and community service.

Qualifications

• Experience in mental health crisis intervention is essential.
• Strong communication and collaboration skills required.
• Ability to work effectively in a multi-professional team.

Responsibilities

• Assess individuals in mental health crisis and develop action plans.
• Respond to urgent calls for mental health support.
• Liaise with police and emergency services for coordinated care.

Skills

Crisis assessment

Risk assessment

Communication

Job description

As part of the MH SPA, you'll be pioneering service delivery innovations and providing crucial support to a large community. As a Crisis Care Practitioner, your primary responsibility will be to assist individuals concerned about mental health, whether their own or others', particularly in high-risk situations.

You'll assess those in mental health crisis, assess risk and develop action plans. Collaborating closely with Mental Health Advisors and Telecoaches, you'll ensure cohesive responses and maintain detailed case records.

Your role includes responding to calls for mental health support or information, rapidly assessing urgent needs, and conducting in-depth face-to-face assessments for at‑risk individuals. This will involve liaising with various groups, including police, ambulance services, and mental health providers, to ensure well coordinated care.

Additionally, you'll contribute to refining crisis care services and developing effective care pathways. You'll also offer guidance and mentorship to junior staff and manage referrals efficiently to prevent unnecessary hospital admissions.

This position operates on a 24 hour rota system to provide continuous support, demanding high motivation, adaptability, and effective communication across a multi‑professional team.

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overall by the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.