Band 3 Training & Compliance Officer

Birmingham Community Healthcare NHS Foundation Trust; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A community healthcare organization in Birmingham is seeking a Training & Compliance Officer. This role involves managing the training needs of temporary staff and ensuring compliance with mandatory training. Ideal candidates will have strong administrative and customer service skills, and enjoy a dynamic work environment. The organization prides itself on delivering high-quality care across a range of community services.

Responsibilities

• Identify and prioritise bank workers requiring mandatory training updates.
• Contact bank workers to support them in booking training.
• Ensure reminders are made to bank workers for training compliance.

Job description

Overview

This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

If you are looking for an opportunity to be part of a small friendly motivated team which will help you to develop your administrative and customer service skills then look no further. A vacancy has arisen within the Training & Compliance team and Birmingham Community NHS Foundation Trust Bank Team would like to invite interested applicants to apply for the role of Training & Compliance Officer to help them manage the Trust temporary workforce. If you are innovative, motivated and look forward to new challenges then this is the perfect post for you post for you.

The Temporary Staffing Service is a busy and diverse working environment which provides temporary clinical and administration staff to services across Birmingham. We pride ourselves on providing high quality dedicated Bank members to meet staffing shortfalls in our clinical and non-clinical services.

Responsibilities

• Identify and prioritise bank workers requiring mandatory training updates, and regularly review progress made on the training on an individual basis.
• Contact bank workers to support them in booking training or accessing training online sessions and ensure bank workers have the appropriate access rights.
• Support bank workers with training queries.
• Ensure reminders are made to bank workers in order to maximise attendance and training compliance through telephone, text, email or letter.
• Ensure records of training progress are maintained on shared databases, the bank management system and on the Electronic Staff Record (ESR).
• Book training as appropriate directly on the OLM module within ESR.
• Book training with Learning & Development for e-learning sessions.

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people\'s homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

How to apply / Further information

For further details / informal visits contact: Name: Tina Sharma
Job title: Systems & Compliance Manager
Email address: [e-mail]
Telephone number: 0121 466 7410