Band 3 Community Support Worker

NHS; East Midlands; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare organization in the East Midlands seeks a Community Support Specialist to provide care for individuals with mental health needs. The role involves working within a Multi-disciplinary Team to enhance service user recovery and wellbeing. Candidates should possess a Level 3 NVQ in health and social care or equivalent, alongside strong communication skills. Key benefits include a flexible working commitment and substantial annual leave. Salary ranges between £24,937 to £26,598 per annum.

Benefits

27 days annual leave plus bank holidays

Yearly appraisal and ongoing training

Health service discounts

Free confidential employee assistance programme 24/7

Qualifications

• Experience working with health & social care service users.
• Experience liaising with a range of health & social care services.
• Previous experience with adults/mental health needs.
• Lived experience of managing a personal mental health condition.

Responsibilities

• Support the clinical team in delivering treatment and care plans.
• Promote health and wellbeing of service receivers.
• Document relevant information relating to activity and update patient records.
• Participate as a member of the Multi-Disciplinary team.

Skills

Good communication skills both written and verbal

Work as part of a team

Ability to work on own initiative

Education

Level 3 NVQ health and social care or equivalent

General education level to the age of 16

Basic IT skills

Job description

The purpose of this post is to provide community based specialist support to service receivers open to Community Mental Health Services in the Neighbourhood. The post holder will be actively involved in the delivery of care within the framework of Core Care Standards and in ensuring that the person receiving care is provided with an optimistic and hopeful environment that builds on their personal resources and promotes the management of their condition. The post holder will work under the supervision of registered professionals within the Neighbourhood Team

The primary aim of the post is to work within the Multi-disciplinary Team in order to create opportunities for service receivers to engage in plans of care that enable their recovery, and improve their quality of life and wellbeing. Key to the post is a commitment towards and understanding of Equality of experience, opportunity and outcomes for Service receivers. Those receiving service will have complex mental health needs and may also be in vulnerable situations and/or have physical health problems, which may also impact upon their social situation. The post holder will be responsible for reporting observations on progress to registered professional staff together with raising incidents or areas for concern.

Main duties of the job

To support the clinical team in delivering treatment and the plan of care by contributing to assessment, monitoring, engagement, relapse prevention, risk management and responding to clinical need with flexibility, and to report observations

To promote the health and wellbeing of service receivers and to contribute to maintaining a safe, caring and hopeful therapeutic environment

To work under the supervision of a registered professional in order to initiate and sustain therapeutic relations in a wide range of settings to enhance social engagement.

To support Registered professional with engaging service receivers in aspects of their assessments and care plans.

To co-facilitating psycho-educational, and recovery groups within the area of treatment as designated by the multidisciplinary team.

To support service receivers in developing skills as "peer supporters" or volunteers in order for them to contribute to service delivery.

About us

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."

Benefits include:

Commitment to flexible working where this is possible

27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service

Yearly appraisal and commitment to ongoing training

Good maternity, paternity and adoption benefits

Health service discounts and online benefits

Incremental pay progression

Free confidential employee assistance programme 24/7

Access to our LGBT+ network, BAME Network and Christian Network

Health and wellbeing opportunities

Structured learning and development opportunities

Job responsibilities

To work with registered professional within the remit of the individuals care plan

To document relevant information relating to own activity in accordance with Trust policies and procedures, contributing to updating patient records, under supervision of the registered professional, using the appropriate manual or electronic system.

To participate as a member of the Multi-Disciplinary team.

To promote positive relationships with service users and carers

Foster and promote relationships with community support mechanisms, Voluntary agencies to enable social inclusion

To ensure that all care is provided in line with Trust values.

To ensure that all interactions with service receivers are used as opportunities to interact effectively to provide a high quality caring experience, and where possible, opportunities for positive change.

To promote effective communication which may include the need to encourage the service receiver and involve the use of tact. It may be necessary to adapt communication techniques in order to facilitate a service user understanding and engagement.

Person Specification

Qualifications

• General education level to the age of 16
• To be trained to the standard of level 3 NVQ health and social care or equivalent
• Basic IT skills

Skills

• good communication skills both written and verbal
• Work as part of a team
• To be able work on their own inititive

Experience

• Have experience of working (either paid or voluntary) on a one-to-one basis with health & social care service users
• Have experience of liaising with a range of health & social care service
• Previous experience of working with adults/with mental health needs
• Lived experience of managing personal mental health condition

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

£24,937 to £26,598 a yearper annum, pro rata