Band 2 Housekeeper

NHS; Rednal; On-site; GBP 18,000 - 23,000; Full time

Job summary

A major healthcare provider in Rednal is seeking a Housekeeper to enhance the patient's experience by maintaining a clean and safe environment. You will work independently and as part of a team, ensuring compliance with national cleaning standards and providing meal service. The role requires strong communication skills and flexibility, along with an understanding of patients' needs. Ideal candidates will have cleaning experience in a healthcare setting. This is a vital role in a team dedicated to patient care.

Qualifications

• Good basic education and ability to read, write and perform numerical tasks.
• Cleaning experience in a healthcare setting.
• Ability to follow clear instructions.

Responsibilities

• Ensure the environment is cleaned in line with national cleaning standards.
• Deliver meal/beverage service.
• Provide a clean and safe environment for patients and staff.

Skills

Strong communication skills

Flexibility in working practices

Empathy and understanding of patients' needs

Excellent customer service skills

Excellent knowledge of Food Hygiene

Job description

*** This advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. ***

Various Hours will be offered upon appointment to cover a 7-day service from 7.00am-19.30pm.

The housekeeper will enhance the patient's experience by ensuring the clinical environment is presented and maintained to maximise comfort, safety and well‑being.

The successful candidate will work independently and as part of a team, communicating effectively with patients, staff and visitors.

Main duties of the job

• Ensure the environment is cleaned in line with national cleaning standards.
• Deliver meal/beverage service.
• Clean ward kitchen/meal area.
• Follow meal ordering procedures.
• Report maintenance issues.
• Provide a clean and safe environment for patients and staff.

About us

Birmingham Community Healthcare NHS Foundation Trust (BCHC) employs more than 5000 staff across Birmingham and the West Midlands, delivering a wide range of community and specialist healthcare services, including two community hospitals, learning disability services, a leading dental hospital, and the West Midlands Rehabilitation Centre.

Person Specification

• Good basic education and ability to read, write and perform numerical tasks.
• Strong communication skills to support a diverse environment.
• Flexibility in working practices and hours.
• Demonstrated fitness and ability to follow clear instructions.
• Empathy and understanding of patients' needs.
• Comprehensive understanding of policies and procedures.
• Ability to work effectively both in a team and independently.
• Excellent customer service skills, promoting a professional and caring manner.
• Excellent knowledge of Food Hygiene, including temperature control and HACCP.
• Cleaning experience.
• Relevant experience in a healthcare setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check to confirm that the applicant has no disqualifying criminal convictions.