Baggage Handler & Ramp Agent

Staffline; Crawley; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading workforce solutions provider is recruiting for a Baggage Handler/Ramp Agent to work at Gatwick Airport. This role offers a competitive pay rate of £15.25-£22.87 per hour, with opportunities for full-time or part-time shifts and significant career progression within 12 months. Successful candidates must possess a full UK driving license, be physically fit, and pass a pre-employment drug test. Benefits include on-site parking, a pension scheme, and 28 paid holidays.

Benefits

Pension scheme

On-site parking

28 days paid holiday

Full uniform provided

Career progression opportunities

Qualifications

• Must hold a full UK Manual Driving Licence.
• Able to pass pre-employment drug and alcohol testing.
• Must provide 5-year checkable criminal history.

Responsibilities

• Deliver excellent customer service consistently.
• Load and unload customers' baggage.
• Ensure compliance with airport policies.
• Maintain a safe working environment.
• Quickly react to adverse weather conditions.

Skills

Excellent communication

Team player

Ability to lift 25kg

Calm under pressure

Flexibility

Job description

Job Overview

Staffline is recruiting for an amazing upskilling opportunity as a Baggage Handler/Ramp Agent to join our client at Gatwick Airport.

Pay

£15.25-£22.87 per hour.

Career Path

Start as a Baggage Handler for the first 2 months, then upskill to a Ramp Agent role. Structured career progression with increased pay after 12 months.

Hours & Shift Pattern

Full‑time roles on a rotating pattern of 5 on 3 off. Part‑time available but subject to change. Overtime may be available after working 40 hours per week. Flexibility to meet role demands is required.

Requirements

• Full UK Manual Driving Licence
• Physically fit – able to lift up to 25kg
• Pre‑employment drug and alcohol testing prior to first day of training
• DBS/5‑year referencing background checks
• 5‑year checkable criminal history
• Clean criminal record

Role Responsibilities

• Consistently deliver the highest customer service at all times
• Load and unload customers' baggage
• Process customers' baggage using manual and automated systems
• Ensure compliance with airline and airport policies
• Maintain a safe working environment at all times
• Operate specialist equipment
• Adapt to adverse weather conditions such as rain, snow or extreme temperatures to keep operations safe and efficient

Ideal Candidate

• Excellent communicator at all levels
• Calm, friendly and professional
• Physically fit and able to react quickly and accurately to any situation
• Team player
• Willing to attend medical assessments
• Holding a full UK driving licence
• Providing a 5‑year checkable history
• Clean criminal record

Benefits

• £15.25-£22.87 per hour
• Overtime may be available
• Full‑time and part‑time shifts
• On‑site car parking
• Modern working environment
• Pension scheme
• 28 days paid holiday
• Full uniform provided
• Full training
• Career progression supported by additional up‑skilling

Job Reference

1DHLGEJ

About Staffline

Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales.