B2B Renewals & Account Growth Manager

Albion Blake; Bedford; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

20 days annual leave + bank holidays

Extra days off during Christmas and New Year

Fully funded professional qualification

£1,000 bonus on qualification completion

Ongoing training and progression pathways

Private Medical Insurance

Critical Illness and Death in Service cover

Free on-site parking

Modern office with social spaces

Casual dress code

Regular team socials and events

Job summary

A well-established commercial service provider in Bedford is seeking a B2B Account Manager to strengthen relationships with existing clients. You will manage service renewals and engage clients to understand their needs while identifying upsell opportunities. The ideal candidate should have experience in account management or B2B customer service, strong communication skills, and a commitment to delivering exceptional service. This full-time position offers a salary of £30,000 – £38,000, plus bonuses and various benefits.

Qualifications

• Experience in account management, renewals, or B2B customer service.
• Strong verbal and written communication skills.
• Organized with excellent attention to detail.
• Ability to identify new opportunities.
• Energetic and committed to excellent service.

Responsibilities

• Manage a portfolio of existing business clients.
• Engage with clients to secure service renewals.
• Handle objections and competing quotes effectively.
• Ensure accurate client information.
• Identify cross-sell and upsell opportunities.

Skills

Relationship management

Communication skills

Attention to detail

Commercial awareness

Motivation and energy

Job description

A well-established commercial service provider in Bedford is seeking a B2B Account Manager to strengthen relationships with existing clients. You will manage service renewals and engage clients to understand their needs while identifying upsell opportunities. The ideal candidate should have experience in account management or B2B customer service, strong communication skills, and a commitment to delivering exceptional service. This full-time position offers a salary of £30,000 – £38,000, plus bonuses and various benefits.