Strategic B2B Customer Account Manager

Allports Group; Lichfield; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary linked to experience

28 days holiday plus option to buy additional days

Designated EAP service

Unlimited referral scheme

Birthday and Christmas gift vouchers

Discounts for gym, cinema, and UK hotel stays

Training and development opportunities

Charity events throughout the year

Job summary

A commercial vehicle rental company in the United Kingdom is looking for a Customer Account Manager to build and maintain strong customer relationships. The ideal candidate will have experience in B2B customer service and the ability to communicate confidently. This role involves collaborating with various teams to ensure a seamless customer journey and proactively solving potential issues. The company offers competitive remuneration and opportunities for career development.

Qualifications

• Experience in a B2B customer service role.
• Strong written and verbal communication skills.
• Able to manage multiple tasks and priorities efficiently.

Responsibilities

• Build and maintain customer relationships.
• Collaborate with internal teams to enhance customer journey.
• Proactively address customer issues before they arise.

Skills

Customer service experience

Confident communicator

Detail-focused

Proactive mindset

Job description

A commercial vehicle rental company in the United Kingdom is looking for a Customer Account Manager to build and maintain strong customer relationships. The ideal candidate will have experience in B2B customer service and the ability to communicate confidently. This role involves collaborating with various teams to ensure a seamless customer journey and proactively solving potential issues. The company offers competitive remuneration and opportunities for career development.