Sales Account Manager

Albion Blake; Bedford; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

20 days annual leave + bank holidays

Extra days off during Christmas and New Year

Fully funded professional qualification

£1,000 bonus on qualification completion

Ongoing training and progression pathways

Private Medical Insurance

Critical Illness and Death in Service cover

Free on-site parking

Modern office with social spaces

Casual dress code

Regular team socials and events

Job summary

A well-established commercial service provider in Bedford is seeking a B2B Account Manager to strengthen relationships with existing clients. You will manage service renewals and engage clients to understand their needs while identifying upsell opportunities. The ideal candidate should have experience in account management or B2B customer service, strong communication skills, and a commitment to delivering exceptional service. This full-time position offers a salary of £30,000 – £38,000, plus bonuses and various benefits.

Qualifications

• Experience in account management, renewals, or B2B customer service.
• Strong verbal and written communication skills.
• Organized with excellent attention to detail.
• Ability to identify new opportunities.
• Energetic and committed to excellent service.

Responsibilities

• Manage a portfolio of existing business clients.
• Engage with clients to secure service renewals.
• Handle objections and competing quotes effectively.
• Ensure accurate client information.
• Identify cross-sell and upsell opportunities.

Skills

Relationship management

Communication skills

Attention to detail

Commercial awareness

Motivation and energy

Job description

Overview

Bedford | Full-Time | £30,000 – £38,000 Basic + Bonus (OTE up to £46k)

A well-established and fast-growing commercial service provider is looking for B2B Account Managers to join their vibrant renewals team in Bedford. With over two decades of consistent growth and a reputation for excellence, this is your chance to be part of a business that puts client relationships at the heart of everything it does.

You must be a proactive relationship builder with a knack for account management and client retention.

This is not a cold-calling role — you’ll be working with long-standing clients who already value the service, giving you a real platform to build strong, consultative relationships.

The Role

• Managing a portfolio of existing business clients with policies up for renewal
• Engaging with clients to understand their needs and secure renewal of services
• Handling objections or competing quotes professionally and effectively
• Ensuring all policy and client information is accurate and up to date
• Identifying cross-sell or upsell opportunities and passing warm referrals to the sales team

Key Requirements

• Experienced in account management, renewals, or B2B customer service
• Skilled communicators, both written and verbal
• Organised with excellent attention to detail
• Commercially minded with the ability to spot and act on new opportunities
• Energetic, motivated, and committed to delivering great service

Additional Benefits

• 20 days annual leave + bank holidays (rising to 25 days after 5 years)
• Extra days off during Christmas and New Year
• Fully funded professional qualification (Cert CII)
• £1,000 bonus on qualification completion
• Ongoing training and clear internal progression pathways
• Private Medical Insurance via Vitality (after 2 years)
• Critical Illness and Death in Service cover (after 5 years)
• Free on-site parking
• Modern, well-equipped offices with social spaces
• Casual dress code (March–October)
• Regular team socials and company events

Seniorities

• Mid-Senior level

Employment type

• Full-time

Job function

• Business Consulting and Services and Insurance

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