B2B Operations Communications Lead

Co-op; Manchester; Hybrid; GBP 38,000 - 45,000; Full time

Job summary

A prominent retail organization in the UK seeks a Business Communications Specialist to handle operational communications effectively. The role involves collaborating with various teams, translating complex updates into clear messages, and managing communications for B2B partners. The ideal candidate will have strong copywriting skills and experience in a B2B communications environment, with a hybrid work arrangement and numerous employee benefits.

Benefits

Annual bonus based on performance

28 days holiday plus bank holidays

Pension with up to 10% employer contributions

30% discount on Co-op products

Virtual healthcare

Cycle-to-work scheme

Qualifications

• Experience working across communications and operations within a B2B environment.
• Experience using CMS/CRM systems to manage data.
• Good collaboration skills, especially with senior leaders and cross-functional teams.

Responsibilities

• Own the planning and delivery of operational communications across various changes.
• Translate updates from internal teams into partner-friendly messaging.
• Monitor performance metrics and improve communication effectiveness.

Skills

Strong copywriting and editing skills

Collaboration skills

Audience segmentation understanding

Tools

CMS/CRM systems

Job description

A prominent retail organization in the UK seeks a Business Communications Specialist to handle operational communications effectively. The role involves collaborating with various teams, translating complex updates into clear messages, and managing communications for B2B partners. The ideal candidate will have strong copywriting skills and experience in a B2B communications environment, with a hybrid work arrangement and numerous employee benefits.