B2B Client Support Advisor — Bonus & 25 Days Holiday

Lloyd Recruitment; Redhill; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Onsite parking

Public transport links

25 days holiday + bank holidays

Job summary

Lloyd Recruitment is seeking a B2B Client Support Advisor in Redhill. You will handle inbound calls, emails and website enquiries for multiple business partners, ensuring accurate order management and superb client service.

Role requires numeracy for invoicing and pricing enquiries, plus CRM system training. Proficiency with Outlook and Excel is preferred. Onsite parking and good public transport links support a convenient commute; 25 days holiday + bank holidays.

Qualifications

• Experience in handling inbound calls, emails and website enquiries for business partners.
• Strong numeracy for invoicing and pricing queries.
• Comfortable working with CRM systems and Microsoft applications (Outlook/Excel).

Responsibilities

• Respond to inbound calls, emails and website enquiries from multiple business partners.
• Maintain high levels of client service through accurate order management.
• Communicate with Key Stakeholders and Senior Management.
• Process invoicing and pricing enquiries with attention to detail.

Skills

Customer service

Communication

Excel

Outlook

Invoicing

Numeracy

Tools

CRM system

Excel

Outlook

Job description

Lloyd Recruitment is seeking a B2B Client Support Advisor in Redhill. You will handle inbound calls, emails and website enquiries for multiple business partners, ensuring accurate order management and superb client service.

Role requires numeracy for invoicing and pricing enquiries, plus CRM system training. Proficiency with Outlook and Excel is preferred. Onsite parking and good public transport links support a convenient commute; 25 days holiday + bank holidays.