B&W asst CMI Manager EU

Unilever Brazil; Kingston upon Thames; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading multinational company in the beauty industry is seeking an Assistant Consumer and Market Insight Manager based in Kingston. This role involves working closely with diverse teams to analyze market data, provide actionable insights, and help drive brand success. The ideal candidate should have relevant experience in Consumer and Market Insight, a passion for beauty trends, and strong analytical skills. The position offers a flexible and inclusive work environment, competitive salary, and various perks.

Benefits

Competitive salary

Annual bonus

Subsidised gym membership

Discounted staff shop

Shares

Qualifications

• Hands-on experience in Consumer and Market Insight.
• Ability to analyze and connect data sources.
• Experience working independently on projects.

Responsibilities

• Be an advisor for various stakeholders, turning insights into action.
• Monitor and evaluate brand performance and market opportunities.
• Support the execution of brand strategies while connecting human opportunities.

Skills

Consumer and Market Insight

Data analysis

Stakeholder management

Research methodology

Digital analytics

Job description

Job Title

B&W asst CMI Manager EU

Location

Kingston

Job Purpose

The European Beauty & Wellbeing team at Unilever is growing!

The B&W team are proud to look after a fantastic portfolio of brands – including but not limited to the likes of Dove, TRESemmé, Simple, Vaseline, Sunsilk and Andrélon. These brands have experienced phenomenal growth. As a result, we’re wanting to bring on board an Assistant Consumer and Market Insight Manager to help us reach our potential.

This is your chance to:

• Have fun, working alongside people that share your passion for the beauty industry
• Bring clarity and inspiration to cross functional brand teams; people that already care deeply about our consumers & value your perspective
• Grow and refine your CMI skills, as you adopt our bespoke industry‑leading tools and Unilever Best Practices
• Get exposure to a wide range of business opportunities across the Beauty categories that we play in; Hair Care, Skin Care, Hand and Body care

This role reports into the Beauty & Wellbeing CMI Lead for Europe, helping our cross‑functional teams to grow our brands in key local markets.

Responsibilities

The Assistant CMI Role

The consumer is at the heart of everything our cross functional teams do; you will be a critical part of our success! In this role, you will:

• Be a go‑to advisor for many different stakeholders across Marketing, Category, Research and Development - helping them to turn insight into action
• Connect dots across a wide range of data sources (EPOS, Shopper Panel, Consumption, Brand Tracking, Social Listening etc.) to
  • Monitor and evaluate the in‑market performance of our brands, innovations and marketing relative to our strategic intent
  • Guide us on what we could be doing differently/better
  • Help us spot new opportunities
• Be an architect of growth; building a bridge between human opportunities for growth (i.e. shopper, consumer) and the commercial opportunities for growth (i.e. market, channel, retailer, brand, product, price etc.).
• Key areas of focus for this role include:
  • Leading Unmissable Brand Superiority – helping our brands win across all 6Ps to drive share
  • Supporting Social First Transformation – creative & media effectiveness, social listening
  • Guiding Market‑Making innovation – incremental gains
• Tap into a wide range of support; cross functional teams, partner agencies, data/report automation, AI, freelancers etc.

All About You

Successful candidates in this role will likely:

• Have relevant years of experience working in Consumer and Market Insight. This is a hands‑on research role, so you will need to have experience diving into data, so agency side experience may be advantageous.
• Have experience working with local market stakeholders, guiding them on in‑market execution
• Have a passion for Consumers, Culture and Data
• Have an insatiable appetite for all things Beauty. You’ll likely already be up to date on all the latest trends and cultural movements across Hair, Skin, Hand & Body (as well as broader agencies – fashion, make‑up, etc.)
• You are a digital and data‑native, with a passion for the digital world and its implication for Beauty. You want to work in a digital‑first environment; consumer and shopper behaviour shifts become increasingly more online
• Have experience working with cross functional teams; helping them to refine their business questions to get to the ‘brief behind the brief’
• Be confident in connecting dots across a wide range of traditional & modern data sets to provide multi‑source insights (EPOS, Shopper Panel, Consumption, Brand Tracking, Social Listening, Digital Analytics/e‑Comm etc.)
• Enjoy learning about new research and analytical tools, vendors and approaches
• Have experience running projects independently from start to finish – ensuring you seek guidance where needed and bringing people with you
• Be strong story‑tellers; clear, engaging and succinct
• Comfortable managing a wide range of senior stakeholders and juggling evolving priorities

You're not:

• Afraid to fail fast and learn from the experience
• Of fixed mindset. You are calm & confident in ambiguous contexts and willing to navigate change with flexibility and agility
• Wedded to linear and fixed brand /people partnering. You will flow to work where the growth is
• Someone who works in silos. You are a team player who is open‑minded and collaborative
• A brief taker. You will need to anticipate and define the agenda with your stakeholders – proactive not reactive

Please do not feel obliged to tick every single box before applying! If this is your dream role, then we want to hear from you. Don’t let this opportunity pass you by – you may have other experience that could be equally valuable!

Additional Information

Location:

• This role is based out of the Kingston Office (min 1‑2 days a week)
• Some ad hoc travel to the Blackfriars London office may be required

Notes

In September 2020, Unilever announced the intention to build a new sustainable campus site in Kingston, London. This site will house some employees who currently work in 100 Victoria Embankment in Blackfriars together with colleagues who are currently located in Lever House in Kingston. We are excited to be creating our own Unilever sustainable, agile work environment. The campus is due to be completed in 2026.

What We Offer

We offer a competitive salary and pension scheme, an annual bonus, subsidised gym membership, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment. Whilst the role is advertised on a full‑time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family‑friendly and inclusive workplace and to, above all, create possibilities for all.

Diversity, Equity & Inclusion

Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self.