AV Support & Guest Experience Specialist

Rapport Guest Services; Newcastle upon Tyne; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading guest services company in Newcastle upon Tyne seeks an AV Support Coordinator to join its team. This role involves delivering exceptional client care while managing audio-visual services for diverse settings, including meeting rooms and events. The ideal candidate possesses strong communication skills, a proactive attitude, and the ability to foster relationships with clients. Embrace a culture that values creativity, teamwork, and continuous development while enjoying numerous benefits tailored for a fulfilling career.

Benefits

Travel and grocery discounts

Contributory pension scheme

Wellness programs

Continuous learning opportunities

WOW Awards for peer recognition

Paid day off for community support

Qualifications

• Ideally have previous experience in a similar role.
• Able to meet the needs of a diverse environment.
• Reliable and consistent with a helpful and positive attitude.

Responsibilities

• Provide the highest levels of client care and service.
• Manage the day-to-day running of over 200 meeting rooms.
• Provide white glove meeting support to Senior Executives.

Skills

Excellent communication skills

Ability to create strong relationships

Proactive approach to development

Job description

A leading guest services company in Newcastle upon Tyne seeks an AV Support Coordinator to join its team. This role involves delivering exceptional client care while managing audio-visual services for diverse settings, including meeting rooms and events. The ideal candidate possesses strong communication skills, a proactive attitude, and the ability to foster relationships with clients. Embrace a culture that values creativity, teamwork, and continuous development while enjoying numerous benefits tailored for a fulfilling career.