Automotive Service Manager

ASI Recruitment; England; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading automotive service center in St. Albans is seeking an experienced Automotive Service Manager to lead the service team. Responsibilities include managing operations, ensuring outstanding customer service, and maintaining effective communication. Candidates must have prior automotive experience and a strong commitment to customer care. This position offers a competitive salary and long-term career prospects.

Benefits

Great earning potential

Career growth opportunities

Contribution to business success

Qualifications

• Previous automotive experience within the service department.
• Proven track record of understanding and nurturing customer care.

Responsibilities

• Lead and manage the service team.
• Oversee scheduling of service appointments.
• Handle customer inquiries and resolve service-related issues.

Skills

Customer service

Team leadership

Communication

Inventory management

Job description

Overview

Automotive Service Manager required in St. Albans

Up to GBP45,000 basic

Monday to Friday Saturday AM on rota

Our client, an expanding and progressive Automotive Service Centre is now recruiting for an experienced and customer-focused Service Manager.

This is a great opportunity to join a growing business and become an integral part of the Service Department maximizing profit alongside nurturing the staff and their development.

The business was established in the 1980 s and is focused on providing the best customer service within the local area and not pushing unnecessary or unwarranted upsales.

Key Responsibilities

• Lead and manage the service team to ensure outstanding customer service and efficient operations.
• Oversee the scheduling of service appointments and workflow in the garage.
• Ensure effective communication between customers, service advisors, and technicians.
• Handle customer inquiries and resolve any service-related issues promptly and professionally.
• Maintain high standards of inventory management and parts ordering.
• Implement and monitor performance metrics to continually improve service delivery.

Rewards

• Great earning potential
• The chance to make a real difference to the business
• Long-term career prospects to those who desire it

Requirements

To be considered for the role you must hold previous Automotive experience within the Service department and hold a proven track record of understanding and nurturing customer care.

Application

If this position sounds perfect for the next step in your career, please get in touch with Ed Bott at ASI Recruitment using ref: 7369 to discuss in more detail.

Important

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If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV.

Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV