Automotive Service Advisor | Up to £45k OTE + Career Growth

Perfect Placement; Cambridge; On-site; GBP 34,000 - 45,000; Full time

Job summary

A well-regarded dealership in the Cambridge area is looking for a high-performing Service Advisor. The ideal candidate will demonstrate excellent customer service skills and a strong ability to upsell service work. Key responsibilities include communicating with customers about necessary repairs, producing job cards, and updating vehicle records. The role offers a competitive salary of up to £34,700 with an OTE of around £45,000, along with opportunities for career progression within an expanding company.

Benefits

Competitive salary

Career progression opportunities

Ongoing training and development

Qualifications

• Experience within a Service Advisor role is required.
• Proven customer service skills.
• Familiarity with service upselling.

Responsibilities

• Communicate with customers regarding vehicle service needs.
• Produce job cards using in-house systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise customers on repair costs and timelines.

Skills

Customer Focused

Excellent communicator

Ability to upsell

Tools

Motor Dealership Database Software

Job description

A well-regarded dealership in the Cambridge area is looking for a high-performing Service Advisor. The ideal candidate will demonstrate excellent customer service skills and a strong ability to upsell service work. Key responsibilities include communicating with customers about necessary repairs, producing job cards, and updating vehicle records. The role offers a competitive salary of up to £34,700 with an OTE of around £45,000, along with opportunities for career progression within an expanding company.