Automotive Service Advisor: Training, Growth & Commission

Hawk Hiring LTD; Ashford; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Holiday allowance

Pension scheme

Staff discounts on cars

Discounted parts & servicing

On-site parking

Job summary

Hawk Hiring LTD in Ashford, Kent, is seeking a customer-focused Automotive Service Advisor for our busy main dealer workshop. You will welcome customers, book in vehicles, provide repair updates, and liaise with the workshop to keep repairs progressing smoothly.

The role offers a base salary between £26,000 and £30,000 per year plus a generous commission structure with realistic OTE £32,000–£38,000+. Applicants should have hands-on service-advisor experience and a full UK driving licence.

Qualifications

• Hands-on experience as Automotive Service Advisor in a dealership or workshop.
• Excellent interpersonal and relationship-building skills with strong communication.
• Proven sales track record or natural aptitude for upselling service plans.
• Leadership experience is advantageous but not required.
• Full UK driving licence.

Responsibilities

• Greet customers and manage vehicle service check-ins.
• Provide clear repair updates and liaise with workshop technicians.
• Upsell value-added services and maintenance products.
• Deliver excellent, customer-focused service in a busy workshop.

Skills

Customer service

Sales ability

Interpersonal communication

Leadership potential

Driving licence

Job description

Hawk Hiring LTD in Ashford, Kent, is seeking a customer-focused Automotive Service Advisor for our busy main dealer workshop. You will welcome customers, book in vehicles, provide repair updates, and liaise with the workshop to keep repairs progressing smoothly.

The role offers a base salary between £26,000 and £30,000 per year plus a generous commission structure with realistic OTE £32,000–£38,000+. Applicants should have hands-on service-advisor experience and a full UK driving licence.