Automotive Service Advisor | Training & Career Growth

Pybus Recruitment; Crawley; On-site; GBP 32,000 - 38,000; Full time

Benefits offered by this job

Bonus

Training

Career progression

Supportive team

Job summary

Pybus Recruitment is partnering with a leading automotive dealership in Crawley to recruit an experienced Service Advisor. You will be the main point of contact for customers and manage service bookings, if required upsell and provide expert vehicle care.

With a £32,000 basic salary plus bonus (OTE up to £38,000), you will work Monday–Friday with a Saturday rota, in a permanent, full-time role offering ongoing training and clear progression within a reputable dealer group.

Qualifications

• Experience as a Service Advisor in automotive
• Excellent communication and relationship-building skills
• Ability to explain technical information clearly
• Strong organisational skills and multi-priority management

Responsibilities

• Booking vehicles in for servicing, MOTs, repairs and maintenance
• Advise customers on warranty coverage and additional products/services
• Upsell relevant parts, accessories and aftersales products
• Coordinate with workshop teams to schedule work efficiently
• Manage high volume of customer enquiries face-to-face, by phone and online
• Keep customers updated on progress and estimated completion times
• Maintain accurate customer records in dealership systems
• Support Aftersales team to deliver outstanding service standards

Skills

Service Advisor experience

Customer service

Communication skills

Organisational skills

Job description

Pybus Recruitment is partnering with a leading automotive dealership in Crawley to recruit an experienced Service Advisor. You will be the main point of contact for customers and manage service bookings, if required upsell and provide expert vehicle care.

With a £32,000 basic salary plus bonus (OTE up to £38,000), you will work Monday–Friday with a Saturday rota, in a permanent, full-time role offering ongoing training and clear progression within a reputable dealer group.