Automotive Service Advisor: Growth, Training & Support

Octane Recruitment Ltd; Crawley; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Ongoing in-house training and developm

Career progression opportunities

Support from an experienced Aftersales

Friendly, established dealership after

Job summary

Octane Recruitment Ltd is recruiting for an experienced Service Advisor to join a main dealership in Gatwick. The role requires automotive Service Advisor or Aftersales Advisor experience, with excellent communication and customer service skills, and the ability to manage a busy workload.

Hours are 42 per week, Monday–Friday 8:00am–6:00pm, plus Saturday mornings on a rota. Ongoing in-house training and career progression opportunities are available.

Qualifications

• Previous automotive Service Advisor or Aftersales Advisor experience – essential.
• Excellent communication and customer service skills.
• Strong organisation and ability to manage a busy workload.
• Right to work in the UK.

Responsibilities

• Book vehicles in for MOTs, servicing and repairs.
• Manage telephone, online and face-to-face customer enquiries.
• Advise customers on warranty cover and relevant additional products.
• Coordinate service bookings with the workshop and Aftersales department.
• Keep customers updated on repair progress and completion times.
• Explain technical information clearly and professionally.
• Maintain accurate customer records and dealership booking systems.

Skills

Customer service

Communication

Organisation

Administration

Teamwork

Right to work in the UK

Tools

Kerridge

ADP

Job description

Octane Recruitment Ltd is recruiting for an experienced Service Advisor to join a main dealership in Gatwick. The role requires automotive Service Advisor or Aftersales Advisor experience, with excellent communication and customer service skills, and the ability to manage a busy workload.

Hours are 42 per week, Monday–Friday 8:00am–6:00pm, plus Saturday mornings on a rota. Ongoing in-house training and career progression opportunities are available.