Automotive Service Advisor – Bonus, Pension & Training

Pybus Recruitment Ltd; Castleford; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Pension Scheme

Monthly bonus

28 days annual leave

Gearbox training

Staff discount on parts

Free parking

On-site parking

Job summary

Pybus Recruitment is assisting a Castleford-based car dealership to recruit a Service Advisor. The role involves delivering an outstanding customer experience, advising on repairs, and updating customers throughout the service journey.

The ideal candidate has 2+ years in automotive service advisory roles and strong communication skills. The position is full-time and permanent, with Monday–Friday 8:00am–5:00pm and Saturdays 8:00am–12:00pm.

Qualifications

• Excellent communication skills both verbal and written.
• Ability to build rapport with customers.
• Excellent organisational skills
• Ability to work as part of a team.
• Working knowledge of Microsoft Packages in particular Excel.
• Valid driver’s license (preferred)
• Ability to process information accurately and efficiency.
• Flexibility.
• Previous service advisor experience in the automotive industry.

Responsibilities

• Deliver an outstanding customer experience with a professional and friendly manner, advising on required repairs and clearly updating the customer throughout.
• Assist customers with service visits, explain vehicle maintenance needs, and provide accurate cost estimates.
• Maintain accurate information and documentation, ensuring smooth handovers to workshop and parts teams.

Skills

Communication skills

Rapport building

Organisation

Teamwork

Microsoft Excel

Driver's license (preferred)

Attention to detail

Flexibility

Automotive service advisor experience

Tools

Microsoft Office

Job description

Pybus Recruitment is assisting a Castleford-based car dealership to recruit a Service Advisor. The role involves delivering an outstanding customer experience, advising on repairs, and updating customers throughout the service journey.

The ideal candidate has 2+ years in automotive service advisory roles and strong communication skills. The position is full-time and permanent, with Monday–Friday 8:00am–5:00pm and Saturdays 8:00am–12:00pm.