Flexible-Hours Service Advisor | Automotive

Perfect Placement UK Ltd; Carlisle; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Pension scheme with employercon I

Generous holiday allowance

Employee discounts

Training and development

Job summary

Perfect Placement UK Ltd is representing a reputable automotive dealership in Carlisle recruiting a Service Advisor. You will deliver excellent customer service, book service appointments, liaise with workshop technicians and keep customers updated on progress.

This role offers a competitive basic salary up to £28,125 with an OTE around £33,000, 40-hour week, flexible hours, generous holiday, a workplace pension, and access to training and progression opportunities within a supportive team.

Qualifications

• Previous experience as a Service Advisor within a main dealership environment.
• Strong communication and organisational skills.
• Ability to work effectively under pressure and meet deadlines.

Responsibilities

• Greeting customers and booking service appointments efficiently.
• Interpreting customer concerns and liaising with workshop technicians.
• Estimating repair times and costs accurately.
• Handling customer inquiries and complaints professionally.
• Tracking vehicle progress through the workshop and providing updates.

Skills

Main dealership experience

Customer service

Communication

Organisation

Deadline adherence

Job description

Perfect Placement UK Ltd is representing a reputable automotive dealership in Carlisle recruiting a Service Advisor. You will deliver excellent customer service, book service appointments, liaise with workshop technicians and keep customers updated on progress.

This role offers a competitive basic salary up to £28,125 with an OTE around £33,000, 40-hour week, flexible hours, generous holiday, a workplace pension, and access to training and progression opportunities within a supportive team.