Automotive Service Advisor | Earn £36k+ with Bonuses

Perfect Placement UK Ltd; Farnham; On-site; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Monthly bonus

On-target earnings

Incentives for service plans

Job summary

Perfect Placement UK Ltd in Farnham is recruiting an experienced Service Advisor for a reputable automotive dealership. This role focuses on delivering exceptional customer service while efficiently coordinating servicing and repairs.

Benefits include a competitive base salary up to £32,000, an OTE around £36,000 with monthly bonuses, and a schedule from 8:00 am to 5:30 pm, Monday to Friday, with weekends off. Opportunity for career progression within the dealership.

Qualifications

• Proven experience as a Service Advisor within the automotive industry.
• Strong communication, interpersonal, and organisational skills.
• Full UK driving licence.

Responsibilities

• Book and manage vehicle servicing appointments efficiently and accurately.
• Understand customer requirements and communicate repair estimates clearly.
• Upsell additional services and products to maximise workshop revenue.
• Act as the liaison between customers and the workshop team to ensure smooth service delivery.
• Submit warranty invoicing and obtain necessary approvals.
• Maintain detailed records of customer interactions, service histories, and vehicle information.
• Deliver excellent customer service, fostering loyalty and satisfaction.
• Promote additional dealership services to maximise customer retention.
• Assist with workshop flow and prioritisation tasks.

Skills

Service Advisor experience

Customer service

Communication skills

Organisation

UK driving licence

Job description

Perfect Placement UK Ltd in Farnham is recruiting an experienced Service Advisor for a reputable automotive dealership. This role focuses on delivering exceptional customer service while efficiently coordinating servicing and repairs.

Benefits include a competitive base salary up to £32,000, an OTE around £36,000 with monthly bonuses, and a schedule from 8:00 am to 5:30 pm, Monday to Friday, with weekends off. Opportunity for career progression within the dealership.