Automotive Service Advisor — Customer Experience Pro

Endeavour Automotive Ltd; Waterford; Sur place; GBP 35 000 - 40 000; Plein temps

Résumé du poste

Endeavour Automotive Ltd. at Hyundai Watford is seeking a proactive Service Advisor to join our team in Watford. You will handle customer enquiries by phone and in person, converting them into firm service bookings while delivering outstanding customer service.

You will aim to maximise service sales and profitability by offering core, value-added and incremental products, maintaining a high standard of customer care and professionalism on every interaction.

Qualifications

• At least 2 years’ customer facing experience within the automotive industry.
• Excellent communication skills at all levels and an excellent understanding of how to deliver an outstanding customer experience.

Responsabilités

• Handle customer enquiries by telephone and in person and convert into bookings.
• Maximise service sales and profitability through selling core, value-added and incremental products.

Connaissances

Customer service

Communication

Description du poste

Endeavour Automotive Ltd. at Hyundai Watford is seeking a proactive Service Advisor to join our team in Watford. You will handle customer enquiries by phone and in person, converting them into firm service bookings while delivering outstanding customer service.

You will aim to maximise service sales and profitability by offering core, value-added and incremental products, maintaining a high standard of customer care and professionalism on every interaction.