Automotive Service Advisor - Growth & Perks

Manor Royal Business District; Crawley; On-site; GBP 31,000 - 39,000; Full time

Benefits offered by this job

Life assurance

Pension scheme

Discounts on servicing

Exclusive perks

Referral bonuses

25 days annual leave

Job summary

Marshall Hyundai Gatwick is seeking a friendly, customer-focused Service Advisor to join the team. You will bridge customers with the workshop, handling bookings, updates and collections to ensure a seamless service experience.

The role requires strong customer service skills, organised work habits and the ability to manage a personal workload. Attractive benefits include life assurance and a pension, plus exclusive perks and a rewards program.

Qualifications

• Experience in customer service is preferred.
• Automotive background is a plus.
• Organised and detail-oriented with excellent communication.
• Ability to manage own workload and customer base.

Responsibilities

• Be the link between customers and the workshop from booking to collection.
• Welcome customers at front of house and keep them informed; manage follow-ups.
• Complete admin tasks accurately; advise on maintenance, repairs and service plans.

Skills

Customer service experience

Organised and detail-oriented

Excellent communication

Manage workload

Team player

Job description

Marshall Hyundai Gatwick is seeking a friendly, customer-focused Service Advisor to join the team. You will bridge customers with the workshop, handling bookings, updates and collections to ensure a seamless service experience.

The role requires strong customer service skills, organised work habits and the ability to manage a personal workload. Attractive benefits include life assurance and a pension, plus exclusive perks and a rewards program.