Automotive Service Advisor: Customer Excellence & Upsell

Jago Consultants; Arundel; On-site; GBP 20,000 - 26,000; Full time

Job summary

Jago Consultants seeks a Service Advisor for a main dealership near the Littlehampton area. You will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.

The role emphasizes strong customer service, excellent rapport, and the ability to deliver CSI results, with confidence in upsell opportunities and working within a team.

Qualifications

• Flexible in approach.
• Balanced approach.
• Ability to work within a team frame work.
• Ability to take instruction.

Responsibilities

• Interact with customers and the public to deliver high standards of courtesy and professionalism.
• Strong customer service skills with excellent rapport to achieve great CSI results.
• Identify and communicate up-sell opportunities to customers.

Skills

Flexible in approach

Balanced approach

Team work

Instruction followership

Job description

Jago Consultants seeks a Service Advisor for a main dealership near the Littlehampton area. You will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.

The role emphasizes strong customer service, excellent rapport, and the ability to deliver CSI results, with confidence in upsell opportunities and working within a team.