Automotive Service Advisor — Bookings & Customer Care

Driven Motor Jobs Limited; Peterborough; On-site; GBP 21,000 - 24,000; Full time

Job summary

A leading automotive recruitment agency in Peterborough is seeking a Service Advisor for a busy motor dealership. The role requires managing customer interactions professionally, scheduling bookings, and advising on vehicle service and repairs. Applicants must have experience in a franchised dealership and possess a valid driving license. This full-time position offers a competitive salary ranging from £21,000 to £24,000 plus bonuses. This is a fixed-term contract for 8 months.

Qualifications

• Previous or current experience as a Service Advisor within a franchised dealership is essential.
• A full valid driving licence is also required for this role.

Responsibilities

• Ensure the highest standard of courtesy and professionalism when interacting with customers.
• Receive customer enquiries and convert them into bookings to maximize service and profitability.
• Advise customers on service and repair work, estimated costs, and additional products.

Skills

Customer service excellence

Professional communication

Sales skills

Job description

A leading automotive recruitment agency in Peterborough is seeking a Service Advisor for a busy motor dealership. The role requires managing customer interactions professionally, scheduling bookings, and advising on vehicle service and repairs. Applicants must have experience in a franchised dealership and possess a valid driving license. This full-time position offers a competitive salary ranging from £21,000 to £24,000 plus bonuses. This is a fixed-term contract for 8 months.