Service Advisor

Pybus Recruitment Ltd; Castleford; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Pension Scheme

Monthly bonus

28 days annual leave

Gearbox training

Staff discount on parts

Free parking

On-site parking

Job summary

Pybus Recruitment is assisting a Castleford-based car dealership to recruit a Service Advisor. The role involves delivering an outstanding customer experience, advising on repairs, and updating customers throughout the service journey.

The ideal candidate has 2+ years in automotive service advisory roles and strong communication skills. The position is full-time and permanent, with Monday–Friday 8:00am–5:00pm and Saturdays 8:00am–12:00pm.

Qualifications

• Excellent communication skills both verbal and written.
• Ability to build rapport with customers.
• Excellent organisational skills
• Ability to work as part of a team.
• Working knowledge of Microsoft Packages in particular Excel.
• Valid driver’s license (preferred)
• Ability to process information accurately and efficiency.
• Flexibility.
• Previous service advisor experience in the automotive industry.

Responsibilities

• Deliver an outstanding customer experience with a professional and friendly manner, advising on required repairs and clearly updating the customer throughout.
• Assist customers with service visits, explain vehicle maintenance needs, and provide accurate cost estimates.
• Maintain accurate information and documentation, ensuring smooth handovers to workshop and parts teams.

Skills

Communication skills

Rapport building

Organisation

Teamwork

Microsoft Excel

Driver's license (preferred)

Attention to detail

Flexibility

Automotive service advisor experience

Tools

Microsoft Office

Job description

Job Title: Service Advisor – Car Dealership

Location: Castleford

Salary: Up to £32k basic + bonus of up to £10k - OTE £42k

Full Time and Permanent – Monday – Friday 8.00am -5.00pm – Saturday 8,00am-12.00pm

Our client is an mid size family owned dealership in the Castleford

The Service Advisor will need to be capable of delivering an outstanding experience to the customers with a professional and friendly manner, advising on required repairs and clearly updating the customer throughout.

Our client is ideally looking for someone who has at least 3 years’ experience as a Service Advisor within the Automotive sector.

Essential Skills and Experience:

• Excellent communication skills both verbal and written.
  
• Ability to build rapport with customers.
  
• Excellent organisational skills
  
• Ability to work as part of a team.
  
• Working knowledge of Microsoft Packages in particular Excel.
  
• Valid driver’s license (preferred)
  
• Ability to process information accurately and efficiency.
  
• Flexibility.
  
• Previous service advisor experience in the automotive industry.
  

In return for your hard work and dedication to the brand you will receive a competitive basic salary, and company benefits including:

• Pension Scheme
  
• Monthly bonus
  
• 28 days annual leave (including bank holidays)
  
• Gearbox training.
  
• Staff discount on parts
  

Job Types: Full-time, Permanent

• Company pension
  
• Free parking
  
• On-site parking
  

Experience:

• service Advisor in Automotive sector: 2 years (required)