Automotive Service Advisor – Ayr, Customer Excellence

Park's Motor Group; Ayr; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Pension Scheme

Colleague Introductory Scheme

Discounts on cars

Job summary

Park's Motor Group in Ayr is seeking a dedicated Service Advisor to join our Renault & Dacia service centre on a full-time basis. You will support the branch with daily administration, process invoices and customer details, and maintain databases to ensure a smooth service experience.

The role requires strong communication, attention to detail, and a professional telephone manner with customers. Opportunity for development within a growing group and a supportive team environment.

Qualifications

• Proficient in Microsoft Office applications including Excel and Word.
• Strong communication skills and ability to liaise with customers.
• Good numeracy and data entry accuracy.

Responsibilities

• Support the branch with daily workload and administration.
• Process invoices, paperwork, and customer details.
• Liaise with customers to provide high-quality service.
• Maintain and update databases.
• Maintain a high standard of work and confidentiality.

Skills

Strong communicator

Attention to detail

Numeracy

Telephone manner

Adaptable

Willing to learn

Tools

Microsoft Office

Excel

Word

Email client

Job description

Park's Motor Group in Ayr is seeking a dedicated Service Advisor to join our Renault & Dacia service centre on a full-time basis. You will support the branch with daily administration, process invoices and customer details, and maintain databases to ensure a smooth service experience.

The role requires strong communication, attention to detail, and a professional telephone manner with customers. Opportunity for development within a growing group and a supportive team environment.